Frappe CRM vs Nutshell
Frappe CRM
frappe.io
Nutshell
nutshell.comSide by side
| Figure | Frappe CRM | Nutshell |
|---|---|---|
| Price from | $5/mo | $1.08/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 15 |
| Spec score · CRM Software | 9.4 (#7) | 9.3 (#11) |
| Spec score · Sales Force Automation Software | 9.2 (#6) | 8.7 (#15) |
| Company size | LinkedIn lists Frappe as a privately held company with 51–200 employees. | LinkedIn lists Nutshell as a privately held software-development company with 11–50 employees headquartered in Ann Arbor, Michigan. |
| Email sync | Yes | Yes |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Headquarters | Mumbai, Maharashtra, India | Ann Arbor, Michigan, United States |
| Integrations | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. | Nutshell says it connects with more than 5,000 applications through native, marketplace, Zapier and open-API options. |
| Rating on Apple App Store | The app listing says it has insufficient ratings or reviews to display an overview. | 3.1 out of 5 from 85 ratings |
| Rating on Gartner Peer Insights | Frappe Technologies had a 4.5 out of 5 average from 59 reviews across its listed products, not CRM-specific reviews. | 4.3 out of 5 from 57 reviews |
| Visual sales pipeline | Yes | Yes |
| Support | The pricing page describes Product Warranty as bug-fix support from Frappe engineers through support tickets and says it does not include functional support. | Every plan includes free live support, trial data migration assistance and onboarding. |
| What it does | Frappe CRM manages leads, deals, contacts, organizations, communications and sales pipelines for sales teams. | Nutshell is a cloud CRM and email-marketing platform for B2B teams that centralizes contacts, communications, leads, pipelines, reporting and sales automation. |
Plans
Frappe CRM
- Sites$5 a month
- Servers$20 a month
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
Nutshell
- Foundation$13 a month
- Growth$25 a month
- Pro$42 a month
- Business$59 a month
- Enterprise$79 a month
- Email marketing add-on$5 a month
- Foundation$13 a year
- SMS add-on$15 a month
- Engagement add-on$16 a month
- Growth$25 a year
In their own words
Frappe CRM
Frappe CRM is an open-source CRM for sales teams managing leads, deals, communications and follow-ups. Teams can capture leads from web forms, incoming email, WhatsApp, Facebook lead ads, manual entry or spreadsheet imports, then move them into deals and track progress through customizable Kanban stages. Visual workflows can send emails, assign sales representatives, change fields or call webhooks. Users can tailor the system with custom fields, statuses and actions. Listed integrations include ERPNext, WhatsApp, Meta, Twilio and Exotel, with APIs available for third-party connections. Plans include unlimited leads, deals, contacts and sales agents without per-user pricing. It runs on the web and can be hosted on Frappe Cloud or installed on a customer's server; mobile use is through a phone browser that can be added to the home screen. Self-hosting is free under the AGPL-3.0 license. Frappe Cloud Sites costs $5 a month for a single site, and Servers costs $60 a month. Product Warranty provides bug-fix support through tickets, not functional support.