Freshdesk Omni (formerly Freshworks Customer Service Suite) vs Microsoft Dynamics 365 Sales
Freshdesk Omni (formerly Freshworks Customer Service Suite)
freshworks.comMicrosoft Dynamics 365 Sales
microsoft.comSide by side
| Figure | Freshdesk Omni (formerly Freshworks Customer Service Suite) | Microsoft Dynamics 365 Sales |
|---|---|---|
| Price from | $29/mo | $4/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 11 |
| Spec score · Customer Service CRM Software | 6.9 (#18) | 8.7 (#3) |
| Founded | 2010 | 1975 |
| Headquarters | San Mateo, California, United States | Redmond, Washington, USA |
Plans
Freshdesk Omni (formerly Freshworks Customer Service Suite)
- Freshdesk Omni Growth$29 a month
- Freddy AI Agent session pack$49 a month
Freshdesk Omni (formerly Freshworks Customer Service Suite) pricing →
Microsoft Dynamics 365 Sales
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trialPrice not published
- Dynamics 365 Sales Professional$65 a month
- Dynamics 365 Human Resources$135 a month
- Dynamics 365 Sales Enterprise Edition$105 a month
- Dynamics 365 Sales Premium$150 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65 a year
- Dynamics 365 Sales Enterprise Edition$105 a year
In their own words
Freshdesk Omni (formerly Freshworks Customer Service Suite)
Freshdesk Omni (formerly Freshworks Customer Service Suite) has no write-up on Specifiction yet; its figures are above.
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales has no write-up on Specifiction yet; its figures are above.