Freshdesk Omni (formerly Freshworks Customer Service Suite) vs Yellow.ai
Freshdesk Omni (formerly Freshworks Customer Service Suite)
freshworks.com
Yellow.ai
yellow.aiSide by side
| Figure | Freshdesk Omni (formerly Freshworks Customer Service Suite) | Yellow.ai |
|---|---|---|
| Price from | $29/mo | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 5 |
| Spec score · AI Customer Service Agents | 6.7 (#44) | 8.2 (#10) |
| Founded | 2010 | Yellow.ai began as Yellow Messenger in 2016, founded by three co-founders. |
| Headquarters | San Mateo, California, United States | San Mateo, California, United States |
Plans
Freshdesk Omni (formerly Freshworks Customer Service Suite)
- Freshdesk Omni Growth$29 a month
- Freddy AI Agent session pack$49 a month
Freshdesk Omni (formerly Freshworks Customer Service Suite) pricing →
Yellow.ai
- FreeFree
- EnterprisePrice not published
- EnterprisePriced on request
- FreemiumFree
- PremiumPriced on request
In their own words
Freshdesk Omni (formerly Freshworks Customer Service Suite)
Freshdesk Omni (formerly Freshworks Customer Service Suite) has no write-up on Specifiction yet; its figures are above.