Freshsales vs Nutshell
Freshsales
freshworks.com
Nutshell
nutshell.comSide by side
| Figure | Freshsales | Nutshell |
|---|---|---|
| Price from | $9/mo | $1.08/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 15 |
| Spec score · CRM Software | 9.5 (#1) | 9.3 (#11) |
| Spec score · Manufacturing CRM Software | 9.4 (#2) | 8.9 (#7) |
| Spec score · Sales Automation | 9.3 (#2) | 8.9 (#9) |
| Spec score · Insurance CRM Software | 9.2 (#2) | 8.7 (#9) |
| Spec score · Pipeline Management | 9.3 (#2) | 8.8 (#7) |
| Spec score · CRM for small business | 9.4 (#4) | 9.0 (#12) |
| Spec score · Sales CRM Software | 9.3 (#4) | 8.9 (#10) |
| Spec score · Mac CRM | 9.1 (#5) | 8.7 (#13) |
| Spec score · Sales Force Automation Software | 9.2 (#7) | 8.7 (#15) |
| Spec score · Customer Relationship Management - Small Business Software | 9.2 (#6) | 8.8 (#11) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.2 (#5) | 8.8 (#9) |
| Spec score · Small Business CRM | 9.1 (#7) | 8.7 (#14) |
| AI features | Yes | Yes |
| Email sync | Yes | Yes |
| Founded | 2010 | 2009 |
| Free plan | Yes | No |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Headquarters | San Mateo, California, United States | Ann Arbor, Michigan, United States |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | Nutshell says it connects with more than 5,000 applications through native, marketplace, Zapier and open-API options. |
| Mobile app | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | Customer data is stored on Amazon Web Services, encrypted at rest and accessed through 256-bit TLS 1.2; billing data is handled by a PCI-compliant provider. |
| Starting price | Paid plans start at $9 per user per month, billed annually. | 13 |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | Every plan includes free live support, trial data migration assistance and onboarding. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Nutshell
- Foundation$13 a month
- Growth$25 a month
- Pro$42 a month
- Business$59 a month
- Enterprise$79 a month
- Email marketing add-on$5 a month
- Foundation$13 a year
- SMS add-on$15 a month
- Engagement add-on$16 a month
- Growth$25 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.