Freshworks CRM vs Nutshell
Freshworks CRM
freshworks.com
Nutshell
nutshell.comSide by side
| Figure | Freshworks CRM | Nutshell |
|---|---|---|
| Price from | $9/mo | $1.08/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 15 |
| Spec score · CRM Software | 8.3 (#74) | 9.3 (#11) |
| AI features | Yes | Yes |
| Email sync | Yes | Yes |
| Founded | 2010 | 2009 |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Headquarters | San Mateo, California, United States | Ann Arbor, Michigan, United States |
| Marketing automation | Yes | Yes |
| Mobile app | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Paid from | 9 | 13 |
Plans
Nutshell
- Foundation$13 a month
- Growth$25 a month
- Pro$42 a month
- Business$59 a month
- Enterprise$79 a month
- Email marketing add-on$5 a month
- Foundation$13 a year
- SMS add-on$15 a month
- Engagement add-on$16 a month
- Growth$25 a year
In their own words
Freshworks CRM
Freshworks CRM is a customer relationship management platform for organizing sales work and customer interactions. It runs on the web, iOS, and Android, with a visual sales pipeline, email sync, marketing automation, and AI features. The free plan covers up to three users. Growth costs $9/user/mo billed annually and includes a Kanban view, contact lifecycle stages, chat, email and phone, templates, custom fields, and basic workflows. Pro costs $39/month billed annually, adding contact scoring, deal insights, custom sales activities, territory management, and sales sequences. Enterprise costs $59/month billed annually and includes forecasting insights, field-level permissions, custom modules, a sandbox, and audit logs. A 21-day free trial is listed. Freshworks CRM was founded in 2010 and is headquartered in San Mateo, California, United States.