Freshworks CRM

Freshworks CRM is a customer relationship management platform for organizing sales work and customer interactions. It runs on the web, iOS, and Android, with a visual sales pipeline, email sync, marketing automation, and AI features. The free plan covers up to three users. Growth costs $9/user/mo billed annually and includes a Kanban view, contact lifecycle stages, chat, email and phone, templates, custom fields, and basic workflows. Pro costs $39/month billed annually, adding contact scoring, deal insights, custom sales activities, territory management, and sales sequences. Enterprise costs $59/month billed annually and includes forecasting insights, field-level permissions, custom modules, a sandbox, and audit logs. A 21-day free trial is listed. Freshworks CRM was founded in 2010 and is headquartered in San Mateo, California, United States.

It suits sales teams that want to manage customer interactions, pipeline activity, and marketing automation in one CRM. The free plan is sized for up to three users.