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Genesys Cloud Workforce Management vs RotaCloud

Genesys Cloud Workforce Management

genesys.com

RotaCloud

rotacloud.com

Side by side

FigureGenesys Cloud Workforce ManagementRotaCloud
Price from$155/mo£10/mo
Free plan——
Free trial—Yes
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYesYes
Plans published32
Spec score · Workforce Management - Enterprise Software7.9 (#9)8.1 (#8)
Headquarters1302 El Camino Real, Suite 300, Menlo Park, California, United StatesYork, UK
IntegrationsGenesys says its AppFoundry marketplace offers over 600 apps and integrations, including CRM integrations such as Salesforce, ServiceNow, Microsoft Dynamics and Zendesk.Listed integrations include Sage, PayCaptain, Staffology, Tevalis, Zapier, People, Breathe, Optix, Outlook, Google Calendar, Apple Calendar, and Care Consort.
SupportGenesys provides a customer support portal to submit new tickets and track existing ones.Plans include free live chat and phone support, and the company describes its support team as York-based.

Plans

Genesys Cloud Workforce Management

  • Genesys Cloud CX 3$155 a month
  • Genesys Cloud CX 4$240 a month
  • Genesys Cloud CX 1 or CX 2 with WFM add-onPriced on request

Genesys Cloud Workforce Management pricing →

RotaCloud

  • Standard£10 a month
  • Pro£15 a month

RotaCloud pricing →

In their own words

Genesys Cloud Workforce Management

Genesys Cloud Workforce Management has no write-up on Specifiction yet; its figures are above.

Visit genesys.com

RotaCloud

RotaCloud is workforce management software for growing businesses, with staff scheduling tools and a separate Time & Attendance add-on. Scheduling covers rota planning, labour cost control, holiday and absence management, availability tools, and reporting. Availability collection, time-off management, open-shift management, and shift swaps are supported. The add-on provides mobile or terminal clock-ins, automatically generated timesheets, GPS restrictions, and payroll reports and exports. Free iOS and Android apps let staff check shifts, clock in and out, manage annual leave, and arrange shift swaps. Listed integrations include Sage, PayCaptain, Staffology, Tevalis, Zapier, People, Breathe, Optix, Outlook, Google Calendar, Apple Calendar, and Care Consort; developers can also use the API documentation or contact the company about integrating their own applications. Standard costs £10.00 per month, billed monthly, and Pro costs £15.00 per month, billed monthly, each for 1–5 employees. Yearly billing is also offered with 2 months free. Time & Attendance and SMS notifications are add-ons. A 30-day trial does not require payment information. Businesses with more than 500 employees are directed to request a custom quote.

Visit rotacloud.com