HelpDesk vs Mojo Helpdesk
HelpDesk
helpdesk.com
Mojo Helpdesk
mojohelpdesk.comSide by side
| Figure | HelpDesk | Mojo Helpdesk |
|---|---|---|
| Price from | $19/mo | $14/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Help desk software | 9.1 (#8) | 8.2 (#35) |
| Founded | 2002 | 2006 |
| Free plan | No | No |
| Headquarters | Wrocław, Poland | Austin, Texas |
| Integrations | Documented integrations include LiveChat, ChatBot and Facebook, while the site also lists Shopify, Salesforce, HubSpot, WordPress, Webflow, Slack, WooCommerce and Klaviyo. | The site says email, Google Workspace, Zapier, and Slack connect out of the box. |
| SLA management | Yes | Yes |
| Support | HelpDesk advertises customer support 24/7/365 and a self-service Help Center. | The Enterprise plan includes priority support and a dedicated account manager; the homepage says customers can work directly with the Austin team for setup guidance, product questions, or feature requests. |
Plans
HelpDesk
- Essential$19 a month
- Growth$79 a month
- EnterprisePrice not published
- EnterprisePriced on request
In their own words
Mojo Helpdesk
Mojo Helpdesk has no write-up on Specifiction yet; its figures are above.