HelpDesk vs ProProfs Help Desk
HelpDesk
helpdesk.comProProfs Help Desk
proprofsdesk.comSide by side
| Figure | HelpDesk | ProProfs Help Desk |
|---|---|---|
| Price from | $19/mo | $29.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| macOS | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Help desk software | 9.1 (#8) | 7.7 (#61) |
| API access | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | Wrocław, Poland | Santa Monica, California, USA |
| Help center | Yes | Yes |
| Shared inbox | Yes | Yes |
| SLA management | Yes | Yes |
| Paid from | 19 | 23.88 |
| Ticket automation | Yes | Yes |
Plans
HelpDesk
- Essential$19 a month
- Growth$79 a month
- EnterprisePrice not published
- EnterprisePriced on request
ProProfs Help Desk
- Free PlanFree
- Essentials$29.99 a month
- Business$29.99 a month
- Business Complete Elite$179.97 a month
In their own words
ProProfs Help Desk
ProProfs Help Desk has no write-up on Specifiction yet; its figures are above.