Skip to content
SPECIFICTION
Get listed

ProProfs Help Desk

proprofsdesk.com

From $29.99/mo Free plan API
Visit proprofsdesk.com
Spec score 7.7 #61 of 101 in Help desk software

Spec sheet

Free plan
YesRead 25 Sep 2026 · proprofsdesk.com
Paid from
23.88Read 25 Sep 2026 · proprofsdesk.com
Headquarters
Santa Monica, California, USARead 28 Sep 2026 · proprofsdesk.com
API access
YesRead 25 Sep 2026 · proprofsdesk.com
Help center
YesRead 25 Sep 2026 · proprofsdesk.com
Included agent seats
1Read 25 Sep 2026 · proprofsdesk.com
Shared inbox
YesRead 25 Sep 2026 · proprofsdesk.com
SLA management
YesRead 25 Sep 2026 · proprofsdesk.com
Ticket automation
YesRead 25 Sep 2026 · proprofsdesk.com

Plans and prices

Free Plan Free single agent / forever free 1 agent · 100 tickets/month Read 25 Sep 2026 · proprofsdesk.com
Essentials $29.99 a month billed monthly 1 user · 1,000 tickets/month Read 25 Sep 2026 · proprofsdesk.com
Business $29.99 a month billed monthly 1 user · 6,000 tickets/month Read 25 Sep 2026 · proprofsdesk.com
Business Complete Elite $179.97 a month Annual billing stated on plan 3 user seats · 15,000 tickets/month Read 25 Sep 2026 · proprofsdesk.com

Every ProProfs Help Desk plan and price →

Where Specifiction places it

Alternatives to ProProfs Help DeskAll alternatives →