Tech riderRev. 25 Sept 2026
ProProfs Help Desk
- 1Runs onAPI
- 2CostsFree plan · paid from $29.99/mo
- 3Shared inboxYes
- 4SLA managementYes
- 5Help centerYes
- 6Ticket automationYes
- 7Customer portalYes
- 8API accessYes
8 lines stated Written from the maker's own pages: proprofsdesk.com

Overview
ProProfs Help Desk is ranked #17 of 101 in help desk software on Specifiction. It runs on API. There is a free plan. Paid plans start at $29.99/mo.
ProProfs Help Desk plans and pricing
All plansFree Plan Free single agent / forever free 1 agent · 100 tickets/month proprofsdesk.com · 25 Sept 2026
Business Complete Elite $179.97/mo Annual billing stated on plan 3 user seats · 15,000 tickets/month proprofsdesk.com · 25 Sept 2026
Compared on help desk software
- Free plan
- Yesproprofsdesk.com
- Paid from
- $23.88/user/moproprofsdesk.com
- Shared inbox
- Yesproprofsdesk.com
- SLA management
- Yesproprofsdesk.com
- Help center
- Yesproprofsdesk.com
- Ticket automation
- Yesproprofsdesk.com
- Customer portal
- Yesproprofsdesk.com
- API access
- Yesproprofsdesk.com
- Included agent seats
- 1proprofsdesk.com
Company
- Headquarters
- Santa Monica, California, USAproprofsdesk.com · 28 Sept 2026
Best ProProfs Help Desk alternatives
See all 20 All accessCh 01 Chatwoot Free planFree trialAndroid from $19/mo9.1 All accessCh 02 Vtiger Help Desk Free planFree trialAndroid from $12/mo8.9 All accessCh 03 Desk365 Free planFree trialAndroid from $12/mo8.6 All accessCh 04 Intercom Free trialAndroidiOS from $19/mo8.5 All accessCh 05 Help Scout Free planFree trialAPI from $25/mo8.5 All accessCh 06 Freshdesk Free planAPI from $19/mo8.3
Where it ranks on Specifiction
- Best Help Desk Software in 2026#17 of 101
Is ProProfs Help Desk yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- proprofsdesk.com· checked 28 Sept 2026
- proprofsdesk.com/pricing/· checked 25 Sept 2026



