HelpDesk vs Qisutu
HelpDesk
helpdesk.com
Qisutu
qisutu.deSide by side
| Figure | HelpDesk | Qisutu |
|---|---|---|
| Price from | $19/mo | €0.10/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 15 |
| Spec score · Help desk software | 9.1 (#8) | 8.0 (#50) |
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Headquarters | Wrocław, Poland | Carros, France |
| Help center | Yes | Yes |
| Integrations | Documented integrations include LiveChat, ChatBot and Facebook, while the site also lists Shopify, Salesforce, HubSpot, WordPress, Webflow, Slack, WooCommerce and Klaviyo. | Incoming and outgoing mail can connect through IMAP and SMTP, including Microsoft 365 and Google accounts. |
| Shared inbox | Yes | Yes |
| SLA management | Yes | Yes |
| Support | HelpDesk advertises customer support 24/7/365 and a self-service Help Center. | Support packages include remote updates, service requests, and support through the Qisutu portal and email, with phone and TeamViewer support also listed. |
| Ticket automation | Yes | Yes |
Plans
HelpDesk
- Essential$19 a month
- Growth$79 a month
- EnterprisePrice not published
- EnterprisePriced on request
Qisutu
- Support M Hosting€4.60 a year
- Support L Hosting€7,000 a year
- Support XL Hosting€13,000 a year
- Support Mk HostingPrice not published
- Support Lk HostingPrice not published
- Kim-AI Only€1.20 a year
- Support S€2.40 a year
- Support M€3.60 a year
- Support SK€3.60 a year
- Support MK€4.80 a year