Nutshell vs Odoo CRM
Nutshell
nutshell.comOdoo CRM
odoo.comSide by side
| Figure | Nutshell | Odoo CRM |
|---|---|---|
| Price from | $1.08/mo | $24.90/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 15 | 5 |
| Spec score · CRM Software | 9.3 (#11) | 9.5 (#2) |
| Spec score · Sales Automation | 8.9 (#9) | 9.0 (#6) |
| Spec score · Insurance CRM Software | 8.7 (#9) | 8.9 (#7) |
| Spec score · Customer Relationship Management - Midmarket Software | 8.8 (#9) | 8.9 (#8) |
| Spec score · Sales Force Automation Software | 8.7 (#15) | 8.9 (#11) |
| Spec score · CRM for small business | 9.0 (#12) | 9.4 (#3) |
| Spec score · Mac CRM | 8.7 (#13) | 8.9 (#9) |
| Spec score · Small Business CRM | 8.7 (#14) | 8.9 (#8) |
| AI features | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | Ann Arbor, Michigan, United States | Grand-Rosière, Belgium |
| Rating on Apple App Store | 3.1 out of 5 from 85 ratings | 2.6 out of 5 from 145 ratings |
| Rating on Capterra | 4.4 out of 5 from 625 reviews | 4.2 out of 5 from 1,334 reviews |
| Rating on G2 | 4.3 out of 5 from 1,455 reviews | 4.1 out of 5 from 204 reviews |
| Rating on Gartner Peer Insights | 4.3 out of 5 from 57 reviews | 4.1 out of 5 from 29 ratings |
| Rating on GetApp | 4.4 out of 5 from 625 reviews | 4.2 out of 5 from about 1,300 reviews |
| Rating on Google Play | 3.6 out of 5 from 207 reviews | 3.7 out of 5 from 4.66K reviews |
| Rating on Trustpilot | 4.3 out of 5 from 67 reviews | 3.1 out of 5 from 1,295 reviews |
| Rating on TrustRadius | 9.2 out of 10 from 35 reviews | 7.7 out of 10 from 125 ratings |
| Security | Customer data is stored on Amazon Web Services, encrypted at rest and accessed through 256-bit TLS 1.2; billing data is handled by a PCI-compliant provider. | Odoo describes code review, SQL-injection and XSS/RPC protections, PBKDF2-SHA512 password hashing, OIDC/OAuth and HTTPS enforcement on Odoo Cloud. |
| Support | Every plan includes free live support, trial data migration assistance and onboarding. | The pricing page says all plans include unlimited email support, Monday to Friday, 24/5, in English, French, Spanish, or Dutch. |
| What it does | Nutshell is a cloud CRM and email-marketing platform for B2B teams that centralizes contacts, communications, leads, pipelines, reporting and sales automation. | Odoo CRM manages leads, opportunities, sales pipelines, activities, forecasts and quotations within an integrated business-app suite. |
Plans
Nutshell
- Foundation$13 a month
- Growth$25 a month
- Pro$42 a month
- Business$59 a month
- Enterprise$79 a month
- Email marketing add-on$5 a month
- Foundation$13 a year
- SMS add-on$15 a month
- Engagement add-on$16 a month
- Growth$25 a year
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.