Nutshell vs Salesforce Manufacturing Cloud
Nutshell
nutshell.comSalesforce Manufacturing Cloud
salesforce.comSide by side
| Figure | Nutshell | Salesforce Manufacturing Cloud |
|---|---|---|
| Price from | $1.08/mo | $275/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 15 | 10 |
| Spec score · Manufacturing CRM Software | 8.9 (#7) | 8.6 (#13) |
| API documentation | The developer hub includes guides, API reference material, a quickstart and legacy RPC documentation; API access is available regardless of plan. | Salesforce provides developer guides and Trailhead modules covering REST, SOAP, Bulk, Pub/Sub, Metadata, Tooling and GraphQL APIs. |
| Headquarters | Ann Arbor, Michigan, United States | San Francisco, California, United States |
| Integrations | Nutshell says it connects with more than 5,000 applications through native, marketplace, Zapier and open-API options. | Salesforce documents ERP and Order Management integration through APIs, MuleSoft Accelerator for Manufacturing or other middleware. |
| Rating on Apple App Store | 3.1 out of 5 from 85 ratings | 4.8 out of 5 from 354K ratings for the Salesforce mobile app. |
| Rating on G2 | 4.3 out of 5 from 1,455 reviews | 4.4 out of 5 from 23,331 reviews for Salesforce Sales Cloud, the Salesforce listing under which Manufacturing Cloud capabilities are commonly evaluated. |
| Rating on GetApp | 4.4 out of 5 from 625 reviews | 0 out of 5 from 0 reviews for Salesforce Manufacturing Cloud. |
| Rating on Google Play | 3.6 out of 5 from 207 reviews | 3.5 out of 5 from 60.2K reviews for the Salesforce Android app. |
| Support | Every plan includes free live support, trial data migration assistance and onboarding. | Salesforce says its Success Plans offer resources, guidance, and technical support at three levels. |
| What it does | Nutshell is a cloud CRM and email-marketing platform for B2B teams that centralizes contacts, communications, leads, pipelines, reporting and sales automation. | Manufacturing Cloud manages manufacturers’ book of business and customer-service lifecycle while improving collaboration among sales, operations and partners. |
Plans
Nutshell
- Foundation$13 a month
- Growth$25 a month
- Pro$42 a month
- Business$59 a month
- Enterprise$79 a month
- Email marketing add-on$5 a month
- Foundation$13 a year
- SMS add-on$15 a month
- Engagement add-on$16 a month
- Growth$25 a year
Salesforce Manufacturing Cloud
- Manufacturing Cloud Sales Core$275 a month
- Manufacturing Cloud - Sales Enterprise$275 a month
- Manufacturing Cloud Service Core$275 a month
- Manufacturing Cloud - Service Enterprise$275 a month
- Manufacturing Cloud - Sales and Service Unlimited$475 a month
- Manufacturing Cloud Sales Max$650 a month
- Manufacturing Cloud Service Max$650 a month
- Manufacturing Cloud Agentforce 1 for Sales Edition$700 a month
- Manufacturing Cloud Agentforce 1 for Service Edition$700 a month
- Manufacturing Cloud Sales & Service Max$700 a month
In their own words
Salesforce Manufacturing Cloud
Salesforce Manufacturing Cloud brings sales, service, and channel operations together for manufacturers managing customer accounts and partner collaboration. Sales features cover agreements, forecasting, program-based business, visits, and account manager targets. Service tools include manufacturing and asset service consoles, warranty lifecycle management, and pre-work estimation. The platform can connect customer, product, and asset data from ERP, PLM, IoT, and partner systems in one governed place, and documented integrations synchronize customer and product data with SAP. Embedded insights and predictive recommendations support review of revenue performance, service precision, and pricing opportunities. It is cloud-based and available on web, iOS, Android, and API, with the Salesforce Mobile App and full offline mobile functionality listed. Sales Enterprise and Service Enterprise each cost $275/user/mo (annual); Sales and Service Unlimited costs $475/user/mo (annual), and Agentforce 1 editions cost $700/user/mo (annual). A free 30-day trial requires no credit card or installation. Enterprise editions have monthly call limits, and subscription terms can vary.