Nutshell vs SuiteCRM
Nutshell
nutshell.com
SuiteCRM
suitecrm.comSide by side
| Figure | Nutshell | SuiteCRM |
|---|---|---|
| Price from | $1.08/mo | £50/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 15 | 14 |
| Spec score · CRM Software | 9.3 (#11) | 9.1 (#19) |
| Spec score · Customer Relationship Management - Small Business Software | 8.8 (#11) | 8.4 (#21) |
| Spec score · Customer Relationship Management - Midmarket Software | 8.8 (#9) | 8.3 (#18) |
| Spec score · Sales CRM Software | 8.9 (#10) | 8.4 (#18) |
| Spec score · Sales Force Automation Software | 8.7 (#15) | 8.4 (#21) |
| Spec score · CRM for small business | 9.0 (#12) | 8.8 (#14) |
| Spec score · Mac CRM | 8.7 (#13) | 8.3 (#21) |
| Spec score · Small Business CRM | 8.7 (#14) | 8.4 (#19) |
| Compliance | Nutshell states that it completed a SOC 2 Type 1 audit in December 2025. | The hosted service page states that SuiteCRM Ltd is ISO9001 and ISO27001 accredited, regularly audited by an external third party, and complies with UK GDPR. |
| Email sync | Yes | Yes |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Headquarters | Ann Arbor, Michigan, United States | Stirling, Scotland, UK |
| Integrations | Nutshell says it connects with more than 5,000 applications through native, marketplace, Zapier and open-API options. | SuiteCRM offers an open REST API and plugins for connecting with third-party applications. |
| Marketing automation | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Security | Customer data is stored on Amazon Web Services, encrypted at rest and accessed through 256-bit TLS 1.2; billing data is handled by a PCI-compliant provider. | SuiteCRM Ltd says it uses physical, electronic and administrative safeguards to protect personal information from loss, misuse and unauthorized access. |
| Support | Every plan includes free live support, trial data migration assistance and onboarding. | SuiteCRM Ltd offers consulting, development, migration and support projects for organizations worldwide. |
Plans
Nutshell
- Foundation$13 a month
- Growth$25 a month
- Pro$42 a month
- Business$59 a month
- Enterprise$79 a month
- Email marketing add-on$5 a month
- Foundation$13 a year
- SMS add-on$15 a month
- Engagement add-on$16 a month
- Growth$25 a year
SuiteCRM
- Fully Managed Hosting£50 a month
- Self-ManagedPrice not published
- Quick Start£2,520 a month
- EnterprisePrice not published
- CommunityPrice not published
- Standard Support£1,200 a month
- SuiteASSURED£3,350 a year
- Community SupportFree
- Self-HostedFree
- Fully Managed Hosting — Starter£130 a month
In their own words
SuiteCRM
SuiteCRM is open-source customer relationship management software that brings sales, marketing, and service teams together around a 360-degree view of the business. Its tools support lead conversion, personalized quotes, and opportunity prioritization, while the Target Lists module handles segmentation, campaigns, and marketing task automation. Reports draw on real-time data from CRM modules, and configured workflows automate actions based on conditions. Case management supports correspondence, resolution tracking through workflows, and a self-service portal. Administrators can add fields, adjust layouts, and create modules in Configuration Studio without development. An open REST API and plugins connect with third-party applications. SuiteCRM can be self-hosted on an organization's own servers or cloud provider; the Fully Managed Hosting option includes hosting, security, updates, backups, and support for £50 a month, billed monthly or annually, with application support required. SuiteCRM lists a free plan and paid plans from £50/mo, plus a 30-day trial. Downloads include SuiteCRM 7.15 and 8.10 for installation on a user's server.