Nutshell vs Tessitura
Nutshell
nutshell.comTessitura
tessitura.comSide by side
| Figure | Nutshell | Tessitura |
|---|---|---|
| Price from | $1.08/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 15 | 1 |
| Spec score · CRM Software | 9.3 (#11) | 7.6 (#175) |
| Compliance | Nutshell states that it completed a SOC 2 Type 1 audit in December 2025. | Tessitura states that its hosted environment and database are PCI DSS compliant and that it adheres to regional privacy regulations including GDPR. |
| Founded | 2009 | 2001 |
| Headquarters | Ann Arbor, Michigan, United States | Middletown, Delaware, United States |
| Integrations | Nutshell says it connects with more than 5,000 applications through native, marketplace, Zapier and open-API options. | Its community vendor directory lists providers across areas including web integration, mobile apps, waiting rooms, retail, marketing, and ticket protection. |
| Security | Customer data is stored on Amazon Web Services, encrypted at rest and accessed through 256-bit TLS 1.2; billing data is handled by a PCI-compliant provider. | Tessitura describes cloud hosting on AWS, vulnerability scans and penetration tests, and software development practices using a PCI-validated Secure Software Lifecycle. |
| Support | Every plan includes free live support, trial data migration assistance and onboarding. | Tessitura cloud hosting includes comprehensive 24/7 support, monitoring, platform maintenance, and software installation and upgrades. |
Plans
Nutshell
- Foundation$13 a month
- Growth$25 a month
- Pro$42 a month
- Business$59 a month
- Enterprise$79 a month
- Email marketing add-on$5 a month
- Foundation$13 a year
- SMS add-on$15 a month
- Engagement add-on$16 a month
- Growth$25 a year
In their own words
Tessitura
Tessitura is a unified platform for arts and culture organizations, combining customer management, ticketing, fundraising, memberships, online commerce, and business insights. Its CRM keeps interactions, communications, ticket purchases, contributions, and memberships in one customer history. Ticketing handles general and timed admission, venue seating, subscriptions, group sales, education registrations, and virtual experiences. Fundraising includes moves management, online giving, pledge and installment billing, acknowledgements, and reminders. Organizations can configure unlimited membership programs with levels, renewal rules, benefits, and entitlements. Online commerce can use a hosted Tessitura storefront, a custom site through the Tessitura API, or a hybrid model with real-time transactions. API access is included with a Tessitura license at no extra charge. Analytics provide ad hoc queries, more than 200 standard reports, dashboards, alerts, and data exploration. Scanning supports offline use, timed admission, and real-time attendance. Organizations may use Tessitura cloud hosting or host their own environment. Pricing is available on request.