Odoo CRM vs Pipedrive
Odoo CRM
odoo.com
Pipedrive
pipedrive.comSide by side
| Figure | Odoo CRM | Pipedrive |
|---|---|---|
| Price from | $24.90/mo | $14/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · CRM Software | 9.5 (#2) | 9.3 (#9) |
| Spec score · CRM for small business | 9.4 (#3) | 9.3 (#5) |
| Spec score · Sales Automation | 9.0 (#6) | 8.8 (#12) |
| Spec score · Insurance CRM Software | 8.9 (#7) | 8.6 (#12) |
| Spec score · Small Business CRM | 8.9 (#8) | 8.6 (#15) |
| Spec score · Sales Force Automation Software | 8.9 (#11) | 8.7 (#16) |
| Spec score · Mac CRM | 8.9 (#9) | 8.7 (#14) |
| Spec score · Professional Services CRM Software | 8.8 (#10) | 8.6 (#14) |
| Spec score · Customer Relationship Management - Midmarket Software | 8.9 (#8) | 8.7 (#11) |
| AI features | Yes | Yes |
| API | Odoo 20 documents a JSON-2 HTTP API at /json/2/<model>/<method> authenticated with bearer API keys. | Every plan includes a free REST API token, webhooks, OAuth 2.0, OpenAPI specifications and Postman or Insomnia support. |
| Automation | CRM automates lead creation, team assignment and scheduled activities, and supports rule-based assignment. | Workflow automation can create activities, send follow-ups and run personalized email sequences. |
| Free plan | Yes | No |
| Headquarters | Grand-Rosière, Belgium | Pipedrive lists Pipedrive Inc. at 530 Fifth Avenue in New York as its headquarters. |
| Rating on Apple App Store | 2.6 out of 5 from 145 ratings | 3.7 out of 5 from 675 ratings |
| Rating on Capterra | 4.2 out of 5 from 1,334 reviews | 4.5 out of 5 from 3,064 reviews |
| Rating on G2 | 4.1 out of 5 from 204 reviews | 4.3 out of 5 from 5,149 reviews |
| Rating on Gartner Peer Insights | 4.1 out of 5 from 29 ratings | 4.3 out of 5 from 377 ratings |
| Rating on GetApp | 4.2 out of 5 from about 1,300 reviews | 4.5 out of 5 from 3,062 reviews |
| Rating on Google Play | 3.7 out of 5 from 4.66K reviews | 4.0 out of 5 from about 3.59K reviews |
| Rating on Software Advice | 4.2 out of 5 from 1,335 reviews | 4.5 out of 5 from 3,059 reviews |
| Rating on Trustpilot | 3.1 out of 5 from 1,295 reviews | 4.4 out of 5 from 3,466 reviews |
| Rating on TrustRadius | 7.7 out of 10 from 125 ratings | 8.6 out of 10 from 520 reviews and ratings |
Plans
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.
Pipedrive
Pipedrive is paid sales software centered on a visual pipeline for managing leads and sales activity. It runs on the web and has iOS and Android apps, with email sync, marketing automation, AI features and a mobile app listed. Lite combines lead, calendar and pipeline management with AI-powered report creation, meeting intelligence and more than 500 integrations. Growth adds full email sync with tracking, automations and nurturing sequences, subscription and forecast reports, a meeting scheduler and a contacts timeline. Premium adds lead generation and routing, custom scoring, company data enrichment, AI-powered multi-email tools, contracts and e-signatures. Ultimate includes account security rules and alerts, phone and email data enrichment, a sandbox testing account and extended phone support. Pipedrive has no free plan but offers a 14-day trial. The maker was founded in 2010 and is headquartered in New York, United States.