Pipedrive vs SuiteCRM
Pipedrive
pipedrive.com
SuiteCRM
suitecrm.comSide by side
| Figure | Pipedrive | SuiteCRM |
|---|---|---|
| Price from | $14/mo | £50/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 14 |
| Spec score · CRM Software | 9.3 (#9) | 9.1 (#19) |
| Spec score · CRM for small business | 9.3 (#5) | 8.8 (#14) |
| Spec score · Sales Force Automation Software | 8.7 (#16) | 8.4 (#21) |
| Spec score · Customer Relationship Management - Small Business Software | 8.7 (#13) | 8.4 (#21) |
| Spec score · Professional Services CRM Software | 8.6 (#14) | 8.4 (#21) |
| Spec score · Customer Relationship Management - Midmarket Software | 8.7 (#11) | 8.3 (#18) |
| Spec score · Mac CRM | 8.7 (#14) | 8.3 (#21) |
| Spec score · Sales CRM Software | 8.8 (#12) | 8.4 (#18) |
| Spec score · Small Business CRM | 8.6 (#15) | 8.4 (#19) |
| Email sync | Yes | Yes |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Headquarters | Pipedrive lists Pipedrive Inc. at 530 Fifth Avenue in New York as its headquarters. | Stirling, Scotland, UK |
| Integrations | Pipedrive advertises more than 500 Marketplace integrations, including Google Workspace, Zoom, Zapier and Slack. | SuiteCRM offers an open REST API and plugins for connecting with third-party applications. |
| Marketing automation | Yes | Yes |
| Reporting | The CRM includes customizable reports, dashboards, analytics and revenue forecasting. | The Reports module generates reports from real-time data in any CRM module. |
| Visual sales pipeline | Yes | Yes |
Plans
SuiteCRM
- Fully Managed Hosting£50 a month
- Self-ManagedPrice not published
- Quick Start£2,520 a month
- EnterprisePrice not published
- CommunityPrice not published
- Standard Support£1,200 a month
- SuiteASSURED£3,350 a year
- Community SupportFree
- Self-HostedFree
- Fully Managed Hosting — Starter£130 a month
In their own words
Pipedrive
Pipedrive is paid sales software centered on a visual pipeline for managing leads and sales activity. It runs on the web and has iOS and Android apps, with email sync, marketing automation, AI features and a mobile app listed. Lite combines lead, calendar and pipeline management with AI-powered report creation, meeting intelligence and more than 500 integrations. Growth adds full email sync with tracking, automations and nurturing sequences, subscription and forecast reports, a meeting scheduler and a contacts timeline. Premium adds lead generation and routing, custom scoring, company data enrichment, AI-powered multi-email tools, contracts and e-signatures. Ultimate includes account security rules and alerts, phone and email data enrichment, a sandbox testing account and extended phone support. Pipedrive has no free plan but offers a 14-day trial. The maker was founded in 2010 and is headquartered in New York, United States.
SuiteCRM
SuiteCRM is open-source customer relationship management software that brings sales, marketing, and service teams together around a 360-degree view of the business. Its tools support lead conversion, personalized quotes, and opportunity prioritization, while the Target Lists module handles segmentation, campaigns, and marketing task automation. Reports draw on real-time data from CRM modules, and configured workflows automate actions based on conditions. Case management supports correspondence, resolution tracking through workflows, and a self-service portal. Administrators can add fields, adjust layouts, and create modules in Configuration Studio without development. An open REST API and plugins connect with third-party applications. SuiteCRM can be self-hosted on an organization's own servers or cloud provider; the Fully Managed Hosting option includes hosting, security, updates, backups, and support for £50 a month, billed monthly or annually, with application support required. SuiteCRM lists a free plan and paid plans from £50/mo, plus a 30-day trial. Downloads include SuiteCRM 7.15 and 8.10 for installation on a user's server.