Setmore vs When I Work

Setmore is appointment scheduling software that lets businesses show services, availability, and prices on a Booking Page where clients can book themselves and pay. It supports one-to-one services and group classes, along with group booking, two-way calendar sync, and automated reminders. Teams can use profiles, permission levels, individual logins, calendar views, and messaging. Payments can be taken online or in person through Stripe, Square, PayPal, and LawPay. Listed integrations include Google Analytics, Mailchimp, website widgets, Zapier, and calendar tools. Setmore provides Android and iOS mobile apps and Windows and macOS desktop apps. The Free plan supports up to four users and includes one reminder. Pro supports unlimited users and gives team members 500 SMS credits each month, with additional credits available in-app. Pro starts at $5/user/mo (annual); the advertised price is based on annual pricing, and subscriptions renew automatically according to the selected monthly or annual period. Pro can be tried for 30 days with a refund available if unsatisfied. All customers receive support by phone, chat, or email.

When I Work brings employee scheduling, shift swaps, team messaging, and time tracking together for shift-based workplaces. Auto scheduling assigns shifts using staff availability and qualifications, and managers can oversee multiple stores, departments, or job sites from one dashboard. The time clock tracks attendance, breaks, and time off, while staff can message without sharing phone numbers. It runs on the web, Android, and iOS. Essentials costs $2.50 a month billed per user per month; Pro is $5 a month billed per user per month; Premium is $8 a month billed per user per month. A 14-day trial offers complete access and requires no credit card, but there is no free plan. API key access, webhooks, and SAML/SSO are included in Premium. When I Work says it uses AWS, TLS, daily backups, multiple-disk writes, and mobile two-step verification. It does not offer an SLA, although its hosting partners guarantee 99.9% uptime.