Timely vs When I Work
Timely
gettimely.comWhen I Work
wheniwork.comSide by side
| Figure | Timely | When I Work |
|---|---|---|
| Price from | $26/mo | $2.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Appointment scheduling apps | 8.5 (#13) | 8.9 (#8) |
| Spec score · Scheduling | 8.4 (#13) | 8.4 (#14) |
| Founded | 2011 | 2010 |
| Free plan | No | No |
| Headquarters | Wellington, New Zealand | Minneapolis, Minnesota, United States |
| Rating on Apple App Store | 3.4 out of 5 from 67 ratings | 4.8 out of 5 from 57K ratings |
| Rating on G2 | 4.5 out of 5 from 15 reviews | 4.4 out of 5 from 411 reviews |
| Rating on GetApp | 4.7 out of 5 from 711 reviews | 4.5 out of 5 from about 1,300 reviews |
| Rating on Google Play | 2.4 out of 5 from 259 reviews | 4.7 out of 5 from 76.5K reviews |
| Security controls | Timely states that accounts use email/password protection with optional two-factor authentication and automatic calendar locking after inactivity. | The company states that it uses TLS, encrypted storage and transmission, daily backups, multi-disk writes and mobile MFA. |
| Paid from | 26 | 2.5 |
| System requirements | The service runs in modern Chrome, Firefox or Safari browsers; its iOS and Android apps are intended to use the latest operating-system versions. | The web app supports Chrome 118+, Firefox 115+, Safari 17+ and Edge 119+ on Windows or macOS; mobile scheduling requires iOS 17+ or Android 11+. |
| What it does | Timely is booking and payments software for hair and beauty professionals, covering bookings through final payment. | When I Work combines hourly-employee scheduling, time tracking and team messaging in one mobile-first workforce-management platform. |
Plans
In their own words
When I Work
When I Work brings employee scheduling, shift swaps, team messaging, and time tracking together for shift-based workplaces. Auto scheduling assigns shifts using staff availability and qualifications, and managers can oversee multiple stores, departments, or job sites from one dashboard. The time clock tracks attendance, breaks, and time off, while staff can message without sharing phone numbers. It runs on the web, Android, and iOS. Essentials costs $2.50 a month billed per user per month; Pro is $5 a month billed per user per month; Premium is $8 a month billed per user per month. A 14-day trial offers complete access and requires no credit card, but there is no free plan. API key access, webhooks, and SAML/SSO are included in Premium. When I Work says it uses AWS, TLS, daily backups, multiple-disk writes, and mobile two-step verification. It does not offer an SLA, although its hosting partners guarantee 99.9% uptime.