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AKUVO

akuvo.com

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Spec score 7.4 #11 of 28 in Debt Collection Software

Spec sheet

Product
AKUVO is a collections and credit-risk platform built for banks, credit unions, and fintechs.Read 3 Oct 2026 · akuvo.com
Integrations
AKUVO describes connections for core banking, payments, credit bureaus, communications, repossession, outsourcing, and bankruptcy tools, and lists Symitar, Corelation, DNA, and Keystone as core systems.Read 3 Oct 2026 · akuvo.com
Security
AKUVO says its cloud-native infrastructure and safeguards are intended to protect institutions and data.Read 3 Oct 2026 · akuvo.com
Support
AKUVO describes a loyalty team of collections industry veterans providing expert support and advisory from onboarding through ongoing optimization.Read 3 Oct 2026 · akuvo.com
Headquarters
Malvern, Pennsylvania, United StatesRead 28 Sep 2026 · akuvo.com
Company
AKUVO says it was founded as a Credit Union Service Organization and serves banks, credit unions, and fintechs.Read 3 Oct 2026 · akuvo.com
Additional charges
AKUVO data models are purchased separately and work with any package.Read 3 Oct 2026 · akuvo.com
AI
AKUVO AI includes Collector Assistant and AI Virtual Collector capabilities for text, chat, and voice interactions.Read 3 Oct 2026 · akuvo.com
Automation
Automated Playbooks execute collection activities and provide collectors with next steps based on account-holder behavior.Read 3 Oct 2026 · akuvo.com
Collections workflows
The platform supports collections activities from the first day of delinquency through charge-off, including bankruptcy, repossession, disputes, hardships, and legal processes.Read 3 Oct 2026 · akuvo.com
Digital engagement
AKUVO offers voice, SMS/RCS, email, letters, chat, and digital self-service channels for account holders.Read 3 Oct 2026 · akuvo.com
Packages
The maker describes Essential as intended for teams of one or two collectors, Signature for teams of two or more, and AKUVO AI for institutions seeking an AI-powered operation.Read 3 Oct 2026 · akuvo.com
Prioritization
Optional data models rank accounts by severity, propensity, and behavioral patterns.Read 3 Oct 2026 · akuvo.com

Plans and prices

AKUVO AI Priced on request Everything in Signature · Collector Assistant · AI Virtual Collector · Ask Mark and AI Deep Think · iQ Premium included Read 3 Oct 2026 · akuvo.com
Essential Priced on request Engagement Assistant · Automated Playbooks · Digital Self-Service · iQ Base included · specialty processing manual · limited connectors and reports Read 3 Oct 2026 · akuvo.com
Signature Priced on request Everything in Essential · expanded ecosystem integrations · specialty processing · reports and dashboards · AI ready · iQ Premium available Read 3 Oct 2026 · akuvo.com

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