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SPECIFICTION
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Arcade

arcade.co

From $3,000/mo WebiOSAndroidAPI
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Spec score 8.0 #14 of 42 in Sales Gamification Software

Spec sheet

What it does
Arcade is AI coaching and readiness software for multi-location frontline teams.Read 8 Oct 2026 · arcade.co
Integrations
Arcade lists Workday, UKG, and ADP for roster and hierarchy data, Slack and Microsoft Teams for notifications, and Snowflake and Looker for BI.Read 8 Oct 2026 · arcade.co
Security
Customer content is encrypted at rest with AES-256 and in transit with TLS 1.2+; the page says customer source material is never used to train base models.Read 8 Oct 2026 · arcade.co
Compliance
The implementation page says SOC 2 Type II is pending, with an audit in progress and a Q3 2026 target; SIG-Lite is available today.Read 8 Oct 2026 · arcade.co
Headquarters
Dallas, Texas, United StatesRead 28 Sep 2026 · arcade.co
AI roleplay
Reps can practice on-demand voice or text roleplays generated from source material, with AI scoring and feedback.Read 8 Oct 2026 · arcade.co
Content creation
Arcade can turn a promo brief, sales playbook, or policy PDF into a draft Pathway in under five minutes; generated content is reviewable and editable before publishing.Read 8 Oct 2026 · arcade.co
Customer data terms
Arcade says it signs a DPA with every customer and that its standard DPA includes GDPR-aligned terms, CCPA-aligned terms, and Standard Contractual Clauses.Read 8 Oct 2026 · arcade.co
Identity
The implementation page lists SAML/OIDC SSO and SCIM provisioning, including support for Okta, Azure AD, Google Workspace, and Ping.Read 8 Oct 2026 · arcade.co
Intended customers
The listed industries include specialty retail, automotive retail and service, home services, hospitality, and education.Read 8 Oct 2026 · arcade.co
Manager coaching
The AI Manager Co-Pilot listens to live in-person manager-rep conversations, suggests coaching prompts, scores the coaching, and writes a summary.Read 8 Oct 2026 · arcade.co
Onboarding and support
Arcade lists a named customer success lead, weekly check-ins for the first 30 days, review of the first three Pathways, and a Slack or Teams channel with its team.Read 8 Oct 2026 · arcade.co
Pathways
A Pathway can combine lessons, role plays, and certifications for work such as product launches, policy updates, and onboarding.Read 8 Oct 2026 · arcade.co

Plans and prices

Public base plan $3,000 a month 3,000 AI Credits/Minutes; pricing scales with usage as teams grow Read 8 Oct 2026 · arcade.co

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