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AssistYou

assistyou.ai

WebAPI
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Spec score 7.5 #15 of 30 in Customer Service Voicebots

What it is

AssistYou provides AI voice agents for customer-service calls and an AI Analyst for conversation insights. The voice agent can answer, verify, route, and resolve routine requests, then transfer unresolved calls to a human with the conversation context. It supports more than 100 languages and can switch languages automatically. A visual canvas lets teams design, test, and deploy customer journeys without coding. The AI Analyst categorizes conversations by topic, urgency, and intent, and answers natural-language questions using transcript quotations. AssistYou lists integration with existing CCaaS, CRM, and backend systems, using its own knowledge base, live integrations, and backend systems as knowledge sources. The company lists ISO/IEC 27001:2023 and NEN 7510-1:2017+A1:2020 certifications. It says customer data is processed and stored in European data centers under GDPR. Pricing is custom, based on call volume, languages, channels, integrations, and compliance requirements.

Spec sheet

What it does
AssistYou provides AI voice agents that answer, verify, route and resolve customer service calls, alongside an AI Analyst that turns conversations into insights.Read 8 Oct 2026 · assistyou.ai
Integrations
The pricing page lists integration with existing CCaaS, CRM and backend systems; specific vendors are not named there.Read 8 Oct 2026 · assistyou.ai
Support
The company says it provides direct support late at night and on Sundays, and that tailored solutions can include dedicated support and enterprise SLAs.Read 8 Oct 2026 · assistyou.ai
Headquarters
Rotterdam, NetherlandsRead 28 Sep 2026 · assistyou.ai
Founded
2018Read 28 Sep 2026 · assistyou.ai
AI Analyst
The AI Analyst categorizes conversations by topic, urgency and intent, and answers natural-language questions with quotes from transcripts.Read 8 Oct 2026 · assistyou.ai
Call handling
The voice agent handles routine requests and can hand unresolved calls to a human with the conversation context.Read 8 Oct 2026 · assistyou.ai
Company origin
The company’s origin story says AssistYou was founded after its founders’ idea in 2018; it began with a restaurant voice assistant in Rotterdam.Read 8 Oct 2026 · assistyou.ai
Data location
AssistYou states that customer data is processed and stored in European data centers in line with GDPR.Read 8 Oct 2026 · assistyou.ai
Demo
Prospective customers can request a demo environment and are usually answered within one business day.Read 8 Oct 2026 · assistyou.ai
Financial-sector screening
AssistYou says it is screened under FSQS-NL, a supplier qualification system used by banks and insurers.Read 8 Oct 2026 · assistyou.ai
Flow design
A visual canvas lets teams design, test and deploy customer journeys without writing code.Read 8 Oct 2026 · assistyou.ai
Languages
The voice agent supports more than 100 languages and can switch to the caller’s language automatically.Read 8 Oct 2026 · assistyou.ai
Pricing factors
The company says proposals vary with monthly call volume, languages and channels, integrations, and compliance requirements.Read 8 Oct 2026 · assistyou.ai
Security certifications
AssistYou lists ISO/IEC 27001:2023 and NEN 7510-1:2017+A1:2020 certifications, with scopes covering voice-assistant sales, design, development, implementation, maintenance and support.Read 8 Oct 2026 · assistyou.ai

Plans and prices

AI Analyst Priced on request Contact sales for pricing. Analyzes 100% of conversations · reporting per version, team or period Read 8 Oct 2026 · assistyou.ai
AI Voice Agent Priced on request Custom quote based on call volume, languages, integrations and compliance requirements. 24/7 calls · 100+ languages · integrates with existing CCaaS, CRM and backend systems Read 8 Oct 2026 · assistyou.ai

Every AssistYou plan and price →

Strong points and limits

Strong points

  • Supports over 100 languages
  • Human handoff preserves conversation context
  • No-code visual journey design
  • Transcript-based conversation analysis
  • European data storage under GDPR

Limits

  • Pricing is available only by quote
  • AI voice and analyst plans have no public price
  • Advanced support may require tailored terms

Who it suits

It suits customer-service teams seeking automated voice handling, human handoff, and conversation analysis. Organizations with integration or compliance requirements can request a demo and discuss a tailored proposal.

Verdict

AssistYou combines multilingual voice automation with transcript analysis and configurable customer journeys. Its custom pricing and unspecified integration vendors mean prospective buyers must clarify fit, scope, and compliance requirements directly.

Where Specifiction places it

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