Autessa Sales Chatbot

Spec sheet

Purpose

The sales assistant answers product questions, takes orders, and qualifies leads.Read 8 Oct 2026 · autessa.com

Intended users

The page presents the sales assistant for businesses that want to help interested buyers promptly while their sales team focuses on larger deals.Read 8 Oct 2026 · autessa.com

Integrations

Autessa says it integrates with a wide range of systems and typically builds an unsupported integration within 24 hours.Read 8 Oct 2026 · autessa.com

Security

Autessa says it is SOC 2 Type II, ISO 27001, and ISO 42001 certified, with GDPR and HIPAA alignment.Read 8 Oct 2026 · autessa.com

Support

Autessa offers a demo and lists [email protected] as a contact email.Read 8 Oct 2026 · autessa.com

Headquarters

Autessa lists its office at 8201 164th Ave NE, Ste 304, Redmond, WA 98052.Read 8 Oct 2026 · autessa.com

Answers

It uses a company’s catalog and documentation to answer questions about product features, pricing, and availability.Read 8 Oct 2026 · autessa.com

Channels

The same agent can be published on a website, by phone, by text message, and inside Slack.Read 8 Oct 2026 · autessa.com

Conversation evaluation

Autessa logs conversations and automatically evaluates them for groundedness, task completeness, argument faithfulness, and efficiency.Read 8 Oct 2026 · autessa.com

Grounded answers

The agent answers from supplied materials and cites the documents it used.Read 8 Oct 2026 · autessa.com

Human controls

Autessa says sensitive actions can require human approval.Read 8 Oct 2026 · autessa.com

Human review

Sensitive actions can be configured to require human approval.Read 8 Oct 2026 · autessa.com

Knowledge sources

Teams can upload PDFs, PowerPoints, Excel sheets, Markdown, and Word documents, or point the bot to a documentation URL.Read 8 Oct 2026 · autessa.com

Lead handoff

For larger opportunities, it gathers relevant details and passes a qualified lead with context to the sales team.Read 8 Oct 2026 · autessa.com

Lead qualification

For larger opportunities, it gathers relevant details and passes qualified leads to the sales team.Read 8 Oct 2026 · autessa.com

Model choice

The agent can run on the model the customer prefers; Autessa says it can fine-tune and deploy a private model in the customer’s environment for sensitive or regulated data.Read 8 Oct 2026 · autessa.com

Models and deployment

The agent can run on the model the customer prefers; for sensitive or regulated data, Autessa says it can fine-tune and deploy a private model in the customer’s environment.Read 8 Oct 2026 · autessa.com

Multimodal

The page says conversations can include images and audio, including job-site photos and phone calls.Read 8 Oct 2026 · autessa.com

Multimodal input

Autessa says conversations can include images and audio, including phone calls.Read 8 Oct 2026 · autessa.com

Order taking

It can place an order directly in the conversation when a customer is ready to buy.Read 8 Oct 2026 · autessa.com

Product answers

It draws on a company’s catalog and documentation to answer questions about features, pricing, and availability.Read 8 Oct 2026 · autessa.com

Where Specifiction places it

• Sales Chatbot Software#19 of 327.5