ChangeEngine HR Knowledge Agent
changeengine.com
Spec sheet
- Purpose
- HR Knowledge Agent turns static policies into a secure, conversational AI experience embedded in an employee experience ecosystem.Read 30 Sep 2026 · changeengine.com
- Integrations
- ChangeEngine lists integrations including 15Five, ADP, BambooHR, Gusto, Rippling, Slack, Teams, UKG, Workday, and Zenefits.Read 30 Sep 2026 · changeengine.com
- Security
- ChangeEngine states that its platform has ISO 27001 and SOC 2 certifications, GDPR compliance, encryption in transit and at rest, SAML or OAuth SSO, and two-factor authentication.Read 30 Sep 2026 · changeengine.com
- Support
- ChangeEngine lists live chat support, Slack support, weekly check-in calls, training webinars, and dedicated account managers.Read 30 Sep 2026 · changeengine.com
- Headquarters
- ChangeEngine identifies San Francisco as its headquarters and says its teams are based in San Francisco, London, and Guadalajara.Read 30 Sep 2026 · changeengine.com
- Access
- The product is web-based, supports SSO through Okta, Azure AD, and Google, and can be fully branded to an organization.Read 30 Sep 2026 · changeengine.com
- Analytics
- Built-in analytics include full-content search, engagement tracking, question trend reporting, deflection analytics, and section-level insights.Read 30 Sep 2026 · changeengine.com
- Answer features
- The agent provides clear answers, links to exact policy sections, full document viewing or downloading, and optional audio playback.Read 30 Sep 2026 · changeengine.com
- Fallback behavior
- When the agent cannot find a clear answer, employees are guided to related policy sections or the appropriate People Team contact.Read 30 Sep 2026 · changeengine.com
- Internet access
- The agent never pulls from the public internet and uses only approved internal knowledge.Read 30 Sep 2026 · changeengine.com
- Languages
- The agent can respond to employee questions in multiple languages.Read 30 Sep 2026 · changeengine.com
- Permissions
- Content can be assigned by department, manager status, or region, with document groups, visibility rules, version history, and change logs.Read 30 Sep 2026 · changeengine.com
- Policy-grounded answers
- Responses are grounded exclusively in approved internal policies and documentation.Read 30 Sep 2026 · changeengine.com
- Supported documents
- Admins can upload policies in PDF, DOCX, and PPT formats.Read 30 Sep 2026 · changeengine.com
Plans and prices
Entry $350 a month For 200 employees Drag-and-drop branded emails · open, click, and engagement analytics · Personalized Tone AI and templates · automated journey scheduling Read 30 Sep 2026 · changeengine.com
Engage Priced on request Dynamic segmentation and personalized journeys · Slack, Teams, and SMS delivery · Content AI · HRIS and Active Directory integration Read 30 Sep 2026 · changeengine.com
Enterprise Priced on request AI-powered content libraries and custom templates · cross-channel orchestration · advanced roles and permissions · dedicated design services team Read 30 Sep 2026 · changeengine.com
Where Specifiction places it
- Employee Communication Software#14 of 347.7
- HR Knowledge Base Software#23 of 507.7
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