Cobalt
usecobalt.io
Spec sheet
- Product
- Cobalt is an AI-native messaging platform for iMessage, SMS, MMS and RCS.Read 4 Oct 2026 · usecobalt.io
- Audience
- Cobalt says it serves ecommerce, service, appointment and support businesses, as well as agencies and enterprise teams.Read 4 Oct 2026 · usecobalt.io
- API
- Cobalt offers a documented REST API and webhooks for custom integrations and real-time event data.Read 4 Oct 2026 · usecobalt.io
- Integrations
- Listed integrations include Shopify, Recharge, Klaviyo, Mailchimp, HubSpot, Gorgias, Zendesk, Triple Whale, Yotpo, Zapier and Slack.Read 4 Oct 2026 · usecobalt.io
- Compliance
- The company says consent, opt-outs and quiet hours are built into the product.Read 4 Oct 2026 · usecobalt.io
- Support
- Cobalt lists live chat, email, Slack and phone support, plus one-to-one onboarding and migration assistance.Read 4 Oct 2026 · usecobalt.io
- Headquarters
- Orlando, Florida, United StatesRead 28 Sep 2026 · usecobalt.io
- AI conversations
- Cobalt AI answers routine inbound questions in a brand voice and can hand conversations to the team.Read 4 Oct 2026 · usecobalt.io
- Billing
- Cobalt says incoming messages are free and failed messages are not billed; carrier fees for SMS and MMS pass through at cost.Read 4 Oct 2026 · usecobalt.io
- Campaigns and flows
- Campaigns can target lists or segments, and automated flows can trigger on store events and branch by phone type.Read 4 Oct 2026 · usecobalt.io
- Company location
- Cobalt says it is based in Orlando, Florida, with a distributed team across five other countries.Read 4 Oct 2026 · usecobalt.io
- Integration limit
- Salesforce is marked “Coming soon,” with native two-way sync described as on the way.Read 4 Oct 2026 · usecobalt.io
- List growth
- The platform provides customizable popups and web forms, with AI segmentation using traffic source, browsing history and past orders.Read 4 Oct 2026 · usecobalt.io
Plans and prices
Growth $199 a month $199/mo iMessage $0.015/message · SMS $0.007/message · MMS $0.028/message · dedicated toll-free or 10DLC and iMessage numbers Read 4 Oct 2026 · usecobalt.io
Pro $499 a month $499/mo iMessage $0.013/message · SMS $0.006/message · MMS $0.024/message · adds A/B popup testing, advanced analytics, AI conversation skills, API access and a Customer Success Manager Read 4 Oct 2026 · usecobalt.io
Enterprise $999 a month $999/mo iMessage $0.010/message · SMS $0.004/message · MMS $0.020/message · adds short code and RCS availability, data warehouse sync, priority support and dedicated Slack channel Read 4 Oct 2026 · usecobalt.io
Where Specifiction places it
- SMS Chatbot Software#13 of 328.0
