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comosense.com
What it is
Como is a customer engagement and loyalty platform for food and beverage and retail businesses. It brings together customer data from systems such as POS, online ordering, apps, websites and Wi-Fi. Businesses can build loyalty programs around points, digital punch cards, cashback, tiers, referrals and mobile Wallet, then personalize gifts and coupons using member profiles, preferences, purchase histories or occasions such as birthdays and spending thresholds.
Businesses can customize their branded app’s colors, fonts and layouts, display news and offers, and share catalogs or menus. Campaigns can run through SMS, push notifications, in-app messages and email, with audience selection, A/B testing and reporting. Comillia uses machine learning to segment members, predict behavior from activity history and target offers. Rule-based automated campaigns and a campaign wizard that suggests campaigns based on business goals are also available. Customers can order through a business’s app, website or social media pages at 0% commission. Como’s POS API exchanges information for loyalty registration, benefit redemption and club payments; the company lists more than 90 POS integrations. Pricing is available on request.
Spec sheet
- Product
- Como is a data-driven customer engagement and loyalty solution for food, beverage, and retail businesses.Read 9 Oct 2026 · comosense.com
- Support
- Como provides a knowledge center with tutorials, feature guides, and a support ticket option.Read 9 Oct 2026 · knowledge.comosense.com
- Founded
- 2005Read 28 Sep 2026 · comosense.com
- AI and analytics
- Comillia uses machine learning to segment members, predict behavior from activity history, and target campaigns; the platform also offers real-time insights and reporting.Read 9 Oct 2026 · comosense.com
- Automation
- Businesses can set up rule-based automated campaigns and use a campaign wizard that suggests campaigns based on business goals.Read 8 Oct 2026 · comosense.com
- Availability
- Como’s website invites prospective customers to book a demo and lists offices in the USA, UK, UAE, Israel, France and Spain.Read 8 Oct 2026 · comosense.com
- Branded app
- Businesses can customize their app’s colors, fonts, and layouts and update it through the control panel without code or an App Store submission.Read 9 Oct 2026 · comosense.com
- Communications
- The platform supports push notifications, in-app messages, email, SMS, feedback, surveys, and automated marketing campaigns.Read 9 Oct 2026 · comosense.com
- Customer data
- Como connects systems such as POS, online ordering, apps, websites, and Wi-Fi to provide customer data in real time.Read 9 Oct 2026 · comosense.com
- Loyalty
- Loyalty options include points, digital punch cards, cashback, tier programs, referrals, and mobile Wallet.Read 9 Oct 2026 · comosense.com
- Messaging
- Como supports SMS, push notifications, in-app messages and email campaigns with audience selection, A/B testing and reporting.Read 8 Oct 2026 · comosense.com
- Ordering
- Como offers direct ordering from a business’s website, app, or social pages, which its homepage describes as a 0% commission platform.Read 9 Oct 2026 · comosense.com
- Other integrations
- Como describes third-party integrations for online ordering, payments, omnichannel communications, and kiosks.Read 9 Oct 2026 · comosense.com
- Payment security
- Como’s help center says its external payment processing platform is PCI compliant and Como does not hold credit card information.Read 9 Oct 2026 · knowledge.comosense.com
- Personalized rewards
- Businesses can personalize gifts and coupons using member preferences, profiles and purchase history, and trigger rewards for events such as birthdays and spend thresholds.Read 8 Oct 2026 · comosense.com
- POS integration
- Como’s POS API exchanges information so businesses can run loyalty programs and support registration, benefit redemption and club payments at the POS.Read 8 Oct 2026 · comosense.com
- POS integrations
- Como says its API lets POS systems send and receive information, and its site lists more than 90 POS integrations.Read 9 Oct 2026 · comosense.com
- Privacy roles and limits
- Its general terms say the business acts as controller under GDPR or business under CCPA for end-user personal data, while Como acts as processor or service provider; the terms exclude sensitive data such as children's, financial and health data.Read 8 Oct 2026 · legal.comosense.com
- Rewards
- Businesses can personalize rewards based on member preferences, profiles, purchase histories, and events such as birthdays or spend thresholds.Read 9 Oct 2026 · comosense.com
- Sales access
- The public website directs prospective customers to book a demo.Read 9 Oct 2026 · comosense.com
- Security and privacy
- Como’s data processing agreement says it implements reasonable and appropriate technical and organizational security measures and will notify businesses of security incidents as required by data protection laws.Read 9 Oct 2026 · legal.comosense.com
- Third-party integrations
- Como says it integrates with online ordering and payment providers, omnichannel communications and kiosks.Read 8 Oct 2026 · comosense.com
Strong points and limits
Strong points
- Offers points, cashback, tiers, referrals and digital punch cards.
- Supports campaigns across SMS, push, in-app and email.
- Lists more than 90 POS integrations.
- Ordering is offered at 0% commission.
Limits
- Pricing is available only on request.
- Como excludes sensitive data such as children’s, financial and health data.
- Prospective customers are directed to book a demo.
Who it suits
Como suits food and beverage and retail businesses seeking loyalty programs, customer engagement campaigns and branded ordering options. Its campaign and reward tools are built around customer data and audience segmentation.
Verdict
Como combines loyalty, customer data, messaging and ordering for food and beverage and retail businesses. Its breadth of campaign and POS capabilities is clear, but pricing requires a sales conversation.
Where Specifiction places it
- Restaurant Marketing Software#13 of 347.7
- Loyalty Program Software#16 of 397.8
