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Dataroid

dataroid.com

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Spec score 7.6 #16 of 34 in Customer Journey Analytics Software

What it is

Dataroid is an AI-powered digital analytics and customer engagement platform for enterprises. SDKs and custom APIs gather behavioral information from digital channels and can automatically capture screen views, button clicks, and scrolling. Teams can use journey analytics, custom dashboards, and diagnostics for crashes and slowdowns, as well as predictive capabilities for RFM segmentation, churn, anomalies, and engagement timing. Engagement tools include segmentation and targeting, in-app and push messages, surveys, and A/B testing. The platform can combine behavioral data into customer profiles, connect web and mobile channels with internal data, cloud services, and custom platforms, and export data in batches or in real time. Deployment options include managed cloud, local cloud, and on-premises environments. Dataroid lists ISO/IEC 27001:2022, SOC 2 Type II, and ISAE 3000 certifications, along with encryption in transit and at rest, role-based access, multi-factor authentication, and LDAP integration. It says customers control collection scope and personal data is not collected by default. Pricing is available on request.

Spec sheet

Product
Dataroid is an AI-powered digital analytics and customer engagement platform for enterprises.Read 30 Sep 2026 · dataroid.com
Intended users
Dataroid identifies marketing, customer experience, product, and technology teams as users of its platform.Read 29 Sep 2026 · dataroid.com
Audience
The company describes the platform as serving financial institutions and enterprises, including marketing, customer experience, product, and technology teams.Read 30 Sep 2026 · dataroid.com
Platforms
The company describes platform-specific SDKs and lists iOS, Android, and Web among compatible platforms.Read 30 Sep 2026 · dataroid.com
Deployment
Deployment options include managed cloud, local cloud, and on-premises.Read 30 Sep 2026 · dataroid.com
Integrations
It connects to web and mobile channels, internal data sources, cloud services, and custom platforms through SDKs and APIs.Read 30 Sep 2026 · dataroid.com
Security
Dataroid states it holds ISO/IEC 27001:2022, SOC 2 Type II, and ISAE 3000 certifications.Read 30 Sep 2026 · dataroid.com
Privacy
The company says data collection scope is controlled by the customer and the platform does not automatically collect personally identifiable information.Read 30 Sep 2026 · dataroid.com
Support
Dataroid’s demo page says prospective customers can submit a form and the company will contact them about their questions or needs.Read 29 Sep 2026 · dataroid.com
Headquarters
Istanbul, TurkeyRead 28 Sep 2026 · dataroid.com
Access controls
Dataroid supports role-based access control, multi-factor authentication, and LDAP integration for centralized authentication.Read 29 Sep 2026 · dataroid.com
Analytics
It offers dashboards, user path analytics, funnel analytics, and application performance monitoring.Read 30 Sep 2026 · dataroid.com
Authentication
The platform supports role-based access control, multi-factor authentication, and LDAP integration.Read 30 Sep 2026 · dataroid.com
Customer profiles
Dataroid collects behavioral data through SDKs and can unify it with data gathered through APIs to create customer profiles.Read 29 Sep 2026 · dataroid.com
Data collection
Its SDKs and custom APIs collect behavioral data from digital channels and can automatically capture events such as screen views, button clicks, and scrolling.Read 30 Sep 2026 · dataroid.com
Data protection
Dataroid says data is encrypted at rest and in transit, with transit protected using TLS.Read 30 Sep 2026 · dataroid.com
Engagement
The platform supports in-app messages, push notifications, surveys, segmentation, targeting, and A/B testing.Read 30 Sep 2026 · dataroid.com
Exports
Dataroid supports batch and real-time exports of collected data to external systems.Read 30 Sep 2026 · dataroid.com
Platform
Dataroid describes itself as an AI-powered digital analytics and customer engagement platform for enterprises.Read 29 Sep 2026 · dataroid.com
Predictive analytics
Predictive capabilities include RFM segmentation, churn prediction, anomaly detection, and engagement time optimization.Read 30 Sep 2026 · dataroid.com

Strong points and limits

Strong points

  • Combines journey analytics with messaging and experimentation.
  • Predictive tools include churn and anomaly detection.
  • Offers managed, local-cloud, and on-premises deployment.
  • Supports role-based access, MFA, and LDAP.
  • Customers control data collection scope.

Limits

  • Pricing is available on request.
  • Personal data is not collected by default.
  • Prospective customers must submit a form to request a demo.

Who it suits

Dataroid is aimed at enterprise and financial-institution teams working in marketing, customer experience, product, and technology. It supports omnichannel analytics and engagement across digital channels.

Verdict

Dataroid combines behavioral analytics, predictive capabilities, and customer engagement features with several deployment options. Pricing and a product discussion require contacting the company.

Where Specifiction places it

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