Tech riderRev. 7 Oct 2026
DialedIn Agent Gamification
- 1Runs onWeb, Windows
- 2Costspaid from $25/mo
- 3Leaderboard scopeindividual
- 4Supported helpdesksZendesk
- 5Core mechanicsleaderboards
- 6Single sign-onYes
6 lines stated Written from the maker's own pages: getdialedin.com
Overview
DialedIn Agent Gamification is ranked #15 of 27 in customer service gamification software on Specifiction. It runs on Web, Windows. There is no free plan. Paid plans start at $25/mo.
DialedIn Agent Gamification plans and pricing
All plans200+ users $25/mo Complete platform + every feature · software only; telecom minutes separate getdialedin.com · 7 Oct 2026
100-199 users $39/mo Complete platform + every feature · software only; telecom minutes separate getdialedin.com · 7 Oct 2026
50-99 users $59/mo Complete platform + every feature · software only; telecom minutes separate getdialedin.com · 7 Oct 2026
5-49 users $69/mo Complete platform + every feature · software only; telecom minutes separate getdialedin.com · 7 Oct 2026
Compared on customer service gamification software
- Free plan
- Nogetdialedin.com
- Paid from
- $25/user/mogetdialedin.com
- Leaderboard scope
- individualgetdialedin.com
- Supported helpdesks
- Zendeskgetdialedin.com
- Core mechanics
- leaderboardsgetdialedin.com
- Single sign-on
- Yesgetdialedin.com
Facts
- Purpose
- Agent gamification presents visual dashboards with real-time call activity and a top-10 leaderboard to motivate agents.getdialedin.com · 7 Oct 2026
- Reporting
- The gamification feature provides access to agent analysis and agent summary reports.getdialedin.com · 7 Oct 2026
- Audience
- DialedIn describes the feature as intended for high-volume outbound call centers.getdialedin.com · 7 Oct 2026
- Platform pricing
- The pricing page says every user tier includes the complete DialedIn platform and every feature.getdialedin.com · 7 Oct 2026
- Telecom pricing
- Software prices are shown separately from telecom minutes, with pay-as-you-go standard routing listed at $0.0125 per minute.getdialedin.com · 7 Oct 2026
- Integrations
- The integrations page lists Salesforce, HubSpot, Zoho, Slack, Microsoft Teams, DNC.com, Verint, NICE, Twilio, Vonage, RingCentral, Zendesk, Jira, Google, REST API, webhooks, and SDKs.getdialedin.com · 7 Oct 2026
- Custom integrations
- DialedIn says CRMs with an API or URL data posting can be integrated, and webhooks can synchronize data back to the dialer.getdialedin.com · 7 Oct 2026
- Company history
- The About page says DialedIn has focused on call center software for two decades.getdialedin.com · 7 Oct 2026
- Support
- The About page says technical support and ongoing training are available by phone or online.getdialedin.com · 7 Oct 2026
- Privacy and security
- The privacy policy says the site uses regular malware scanning and an SSL certificate, and does not use vulnerability scanning or PCI-standard scanning.getdialedin.com · 7 Oct 2026
- Web access
- DialedIn describes a web portal for real-time dashboards, reports, and metrics accessible using mobile devices.getdialedin.com · 7 Oct 2026
Company
- Headquarters
- 900 S. Pine Island Rd, Suite 390, Plantation, FL 33324, United Statesgetdialedin.com · 28 Sept 2026
Best DialedIn Agent Gamification alternatives
See all 20 All accessCh 01 Unity Contact Center Free trialWebWindows 7.0 All accessCh 02 Vonage SMS API Free trialAndroidAPI 7.0 All accessCh 03 LiveAgent Free trialAPI from $15/mo6.9 All accessCh 04 Freshdesk Free planAPI from $19/mo6.8 All accessCh 05 Genesys Workforce Engagement Management AndroidiOS from £2.33/mo6.8 All accessCh 06 Hoopla Free trialAndroidAPI 6.8
Where it ranks on Specifiction
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Sources
- getdialedin.com/agent-desktop/agent-gamification/· checked 7 Oct 2026
- getdialedin.com/pricing/· checked 7 Oct 2026
- getdialedin.com/integrations/· checked 7 Oct 2026
- getdialedin.com/about/· checked 7 Oct 2026
- getdialedin.com/privacy-policy/· checked 7 Oct 2026
- getdialedin.com· checked 7 Oct 2026