Callingly From $80/mo 9.3 Visit 
DialerBee
dialerbee.com
What it is
DialerBee is a multilingual AI contact center platform for inbound queues, outbound campaigns, messaging, customer experience and reporting. Its inbox groups voice, WhatsApp, SMS and email into customer threads, though inbound email ingestion is described as planned. Outbound dialing options are preview, progressive, power and predictive; AI answering-machine detection is described as supporting 11 languages. Layla is an AI voice agent, while live agent assist provides call summaries, sentiment, suggested replies and live transcription. Its interface and language-aware AI support English, Arabic, Spanish, French, Italian, German, Turkish, Hindi, Urdu, Portuguese and Indonesian. Listed integrations include CRM systems, calendars, WhatsApp Business, Zapier, Make and Google Sheets. The developer portal documents REST endpoints and webhook events. DialerBee supports Android, iOS, web and API access. Starter costs $69.00 per month and Professional costs $129.00 per month; annual billing saves 20%. There is a 14-day trial and no free plan. The maker identifies BPOs, collections teams, telecom resellers and regulated contact centers as target users.
Spec sheet
- Product
- DialerBee describes itself as a multilingual AI contact center platform for inbound queues, outbound campaigns, messaging, AI assistance, customer experience, and reporting.Read 29 Sep 2026 · dialerbee.com
- API
- The developer portal provides per-tenant API keys and documents REST endpoints and webhook events for calls, agent status, dispositions, and compliance alerts.Read 29 Sep 2026 · dialerbee.com
- Integrations
- Listed integrations include HubSpot, Salesforce, Zoho CRM, Microsoft Dynamics, Pipedrive, Google Calendar, Microsoft 365, WhatsApp Business, Zapier, Make, and Google Sheets.Read 29 Sep 2026 · dialerbee.com
- Support
- Starter includes email support, Professional includes priority support and a customer success manager, and Enterprise includes dedicated support and an SLA.Read 29 Sep 2026 · dialerbee.com
- Headquarters
- Beirut, LebanonRead 23 Sep 2026 · dialerbee.com
- Founded
- 2004Read 23 Sep 2026 · dialerbee.com
- AI
- Layla is an AI voice agent, while live agent assist provides call summaries, sentiment, suggested replies, and live transcription.Read 29 Sep 2026 · dialerbee.com
- Certifications
- The pricing page footer says enterprise security review is available, a DPA is available, GDPR-supporting controls are offered, and SOC 2 Type II is planned.Read 29 Sep 2026 · dialerbee.com
- Channels
- Its omnichannel inbox supports voice, WhatsApp, SMS, and email as one thread per customer; inbound email ingestion is stated as planned.Read 29 Sep 2026 · dialerbee.com
- Compliance controls
- The platform lists jurisdiction packs, do-not-call screening, revocable consent records, jurisdiction- and time-zone-based calling hours, and a call-frequency rule, while stating these controls do not guarantee compliance.Read 29 Sep 2026 · dialerbee.com
- Dialing
- The platform offers preview, progressive, power, and predictive dialing, with AI answering-machine detection described as supporting 11 languages.Read 29 Sep 2026 · dialerbee.com
- Languages
- DialerBee says its interface and language-aware AI support 11 languages: English, Arabic, Spanish, French, Italian, German, Turkish, Hindi, Urdu, Portuguese, and Indonesian.Read 29 Sep 2026 · dialerbee.com
- Recording retention
- The listed recording retention is 30 days for Starter, 90 days for Professional, and one year for Enterprise.Read 29 Sep 2026 · dialerbee.com
- Security and isolation
- The maker says API keys, OAuth tokens, and webhook subscriptions are tenant-scoped, and its partner page describes PostgreSQL row-level security for tenant data separation.Read 29 Sep 2026 · dialerbee.com
- Who it is for
- The maker identifies BPOs, collections teams, telecom resellers, and regulated contact centers as target users.Read 29 Sep 2026 · dialerbee.com
Plans and prices
Starter $69 a month Monthly; annual billing saves 20% and is billed annually. Up to 20 agents · inbound queues and DIDs · preview and power dialing · basic IVR · 30-day recording retention · email support Read 29 Sep 2026 · dialerbee.com
Professional $129 a month Monthly; annual billing saves 20% and is billed annually. Up to 100 agents · all 4 dialing modes · omnichannel inbox · live agent assist and transcription · 90-day recording retention · priority support and CSM Read 29 Sep 2026 · dialerbee.com
Enterprise Priced on request Custom contract; annual billing details available from sales. Unlimited agents · full API access · multi-tenant management · 1-year recording retention · dedicated CSM · 99.95% uptime SLA Read 29 Sep 2026 · dialerbee.com
Strong points and limits
Strong points
- Offers four dialing modes.
- Inbox combines voice, WhatsApp, SMS and email.
- Live agent assist includes transcription.
- Supports 11 interface and AI languages.
- API and webhook documentation is available.
Limits
- No free plan is listed.
- Inbound email ingestion is planned, not available.
- Starter recording retention is 30 days.
- Enterprise pricing requires a custom contract.
Who it suits
DialerBee is aimed at BPOs, collections teams, telecom resellers and regulated contact centers. Its dialing modes and multichannel inbox may suit teams handling inbound and outbound customer conversations.
Verdict
DialerBee covers multiple channels, dialing modes and agent-assistance features, with plans tied to team size and recording retention. Inbound email ingestion is not yet listed as available.
Where Specifiction places it
- Sales Dialer Software#7 of 328.4
