Joget Free plan 9.2 Visit 
Easy8 HelpDesk
easy8.com
Spec sheet
- Purpose
- Easy8 HelpDesk is an integrated help desk for managing customer support requests and tickets.Read 29 Sep 2026 · easy8.com
- Free plan
- NoRead 20 Sep 2026 · easy8.com
- Trial
- The product page offers a 30-day free trial and states that no credit card is required.Read 29 Sep 2026 · easy8.com
- Security
- Easy8 says it is DNV certified for ISO/IEC 27001:2022 and ISO/IEC 27017 and follows GDPR; its security overview also describes TLS 1.2 and 1.3 for data in transit.Read 29 Sep 2026 · easy8.com
- Headquarters
- Prague, Czech RepublicRead 28 Sep 2026 · easy8.com
- Founded
- 2006Read 28 Sep 2026 · easy8.com
- Customer portal
- An optional HelpDesk users interface lets external customers enter and manage their requests.Read 29 Sep 2026 · easy8.com
- Email handling
- The product retains rich formatting and images from emails and sends automated email notifications to clients during ticket processing.Read 29 Sep 2026 · easy8.com
- Hosting
- Easy8 offers cloud and on-premises deployment options.Read 29 Sep 2026 · easy8.com
- Integration ecosystem
- Easy8's n8n integration connects it with more than 1,000 other apps and lists HubSpot, Salesforce, Zendesk, Freshdesk, Google Sheets, Excel, Teams, Slack, GitHub, and GitLab use cases.Read 29 Sep 2026 · easy8.com
- Mailbox integrations
- Mailbox OAuth authentication currently supports Google Workspace and Microsoft Exchange accounts.Read 29 Sep 2026 · easy8.com
- Notable limit
- The HelpDesk documentation says clients can currently be separated solely by sender, not by a combination of sender and receiving mailbox.Read 29 Sep 2026 · easy8.com
- Reporting
- HelpDesk provides customizable statistics, reports by project or client, overall ticket processing statistics, and SLA reports.Read 29 Sep 2026 · easy8.com
- SLAs and hours
- Projects can define response and resolution SLAs and prepaid hours, including transfer of unused hours.Read 29 Sep 2026 · easy8.com
- Ticket creation
- Tickets can be created from email or through a simplified ticketing interface.Read 29 Sep 2026 · easy8.com
- Ticket routing
- Tickets can be sorted into projects according to customers, products, or other criteria.Read 29 Sep 2026 · easy8.com
- Who it is for
- The product page describes HelpDesk as a solution for customer care, while the pricing page identifies its add-on for teams seeking a customer service experience.Read 29 Sep 2026 · easy8.com
Plans and prices
Essentials €6.90 a month billed annually Minimum 10 cloud user licenses · Minimum 25 on-premises user licenses Read 20 Sep 2026 · easy8.com
Business €13.90 a year user/month, billed annually HelpDesk Premium listed as an add-on Read 29 Sep 2026 · easy8.com
Platform €25.90 a year user/month, billed annually HelpDesk Premium listed as an add-on Read 29 Sep 2026 · easy8.com
Essentials €82.80 a year €82.80 per year (= €6.90/month, billed annually) HelpDesk Premium listed as an add-on Read 29 Sep 2026 · easy8.com
Enterprise Priced on request Contact sales; HelpDesk Premium listed as an add-on Read 29 Sep 2026 · easy8.com
Where Specifiction places it
- Workflow Management Software#14 of 488.3
- Project Management Software#71 of 1888.4
- IT SLA Management Software#23 of 508.4
- Project management tools#157 of 1967.7
