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SPECIFICTION
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FranDash

frandash.com

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Spec score 7.2 #18 of 22 in Franchise CRM Software

What it is

FranDash is a franchise management platform and CRM created by franchisors. It imports leads from brand websites or lead-generation sources, organizes customizable records and shared views, and tracks prospect activity around Franchise Disclosure Documents, including download dates, IP addresses, and signed receipts. Communications include email, texting, notes, chat, phone logs, and bulletin-board announcements; email can connect with Gmail or Outlook, while texting is described as unlimited with no additional charge. Field teams can complete compliance reports on phones or tablets online or offline and attach photo or video evidence. FranSign is included for document templates and signatures, and is described as compliant with the federal ESIGN Act. Other tools cover searchable document management, workflows, custom forms, project checklists and timelines, and reporting. Location and territory management includes mapping potential sites and rights of first refusal. Users can provide scoped access to franchisees and selected third parties, with an audit trail. The progressive web app supports multiple brands and individual or combined reports. FranDash runs on Android, iOS, and web. Pricing is on request.

Spec sheet

Product
FranDash describes itself as a franchise management platform and CRM created by franchisors.Read 4 Oct 2026 · frandash.com
Security
The maker's legal page says FranDash is hosted on Microsoft Azure and uses industry-standard security measures; the page also displays a SOC 2 Type 2 certification badge.Read 4 Oct 2026 · frandash.com
Support
The contact page lists [email protected], and the homepage invites visitors to schedule a demo or contact the company by text.Read 4 Oct 2026 · frandash.com
Access controls
Admins can assign roles and restrict access for corporate users, franchisees, and third parties, with an audit trail showing who, where, and when.Read 4 Oct 2026 · frandash.com
Communications
FranDash includes email, text messaging, contextual notes and chat, phone logs, and bulletin-board announcements; its email can integrate with Gmail or Outlook.Read 4 Oct 2026 · frandash.com
Compliance visits
Users can complete compliance reports on tablets and cell phones, online or offline, and attach photo or video evidence to report items.Read 4 Oct 2026 · frandash.com
Document signing
FranSign is included with FranDash, supports document templates and signatures, and is described as compliant with the federal ESIGN Act.Read 4 Oct 2026 · frandash.com
Documents and signatures
FranDash offers searchable contextual document management and its FranSign signature tool, which the maker says complies with the federal ESIGN Act.Read 4 Oct 2026 · frandash.com
FDD tracking
The system tracks when prospects open an FDD, records the download date and IP address, and stores the signed receipt with the lead record.Read 4 Oct 2026 · frandash.com
FDD workflow
The system tracks when a prospect opens an FDD, captures the disclosure receipt, and can report FDD download dates and receipts.Read 4 Oct 2026 · frandash.com
Field operations
Compliance reports can be completed on tablets and phones online or offline, with photo and video evidence associated with report items.Read 4 Oct 2026 · frandash.com
Franchise operations
The platform supports location and territory management, project management sheets, workflows, custom forms, and system reporting.Read 4 Oct 2026 · frandash.com
Hosting
FranDash's terms and privacy page says its system is hosted on Microsoft Azure and describes data storage in the central United States with mirrored redundancy in the western United States.Read 4 Oct 2026 · frandash.com
Lead management
The CRM imports leads from a brand website or lead-generation sources and supports customizable, reportable lead records and shared views.Read 4 Oct 2026 · frandash.com
Messaging integrations
FranDash says its email client can integrate with Outlook or Gmail, and its text messaging is native with no additional charge.Read 4 Oct 2026 · frandash.com
Multiple brands
The progressive web app supports managing multiple brands under one umbrella and running individual or aggregated reports.Read 4 Oct 2026 · frandash.com
Operations
Project sheets support collaborative checklists, calculated timelines, task reminders, files, forms, and management reporting.Read 4 Oct 2026 · frandash.com
Platform
The maker describes the product as a progressive web app and says compliance reports work on tablets and cell phones; its legal page also refers to mobile apps.Read 4 Oct 2026 · frandash.com
Pricing availability
The official pages reviewed direct prospective customers to schedule a demo or contact FranDash and do not state plan prices.Read 4 Oct 2026 · frandash.com
Real estate
The platform maps locations, potential sites, territories, and rights of first refusal, and can show competitors or preferred co-tenants.Read 4 Oct 2026 · frandash.com
Support and sales
The site invites visitors to schedule a live demo and lists [email protected] as its support contact.Read 4 Oct 2026 · frandash.com
Texting limit
The maker says text messaging is unlimited and has no additional charge.Read 4 Oct 2026 · frandash.com

Strong points and limits

Strong points

  • Tracks FDD downloads, IP addresses, and signed receipts
  • Compliance reports work online or offline
  • Photo and video evidence can accompany reports
  • Text messaging has no additional charge
  • Multiple brands and aggregated reports are supported

Limits

  • Pricing is available on request
  • Specific integration systems beyond Gmail and Outlook are not named

Who it suits

FranDash suits franchisors and franchise teams managing leads, compliance visits, documents, territories, and communications. It also supports franchisees and selected third parties through scoped access.

Verdict

FranDash covers lead tracking, field compliance, document workflows, and franchise operations in one platform. Pricing is not displayed, so prospective customers need to schedule a demo or contact the company.

Where Specifiction places it

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