GrabPay

Spec sheet

What it does

GrabPay combines wallet balance, linked cards and other payment methods for rides, food, shopping, bills and transfers.Read 15 Oct 2026 · grab.com

Purpose

GrabPay Wallet is a topped-up e-money wallet for shopping online, making payments, transferring funds and earning rewards.Read 7 Oct 2026 · grab.com

Free plan

YesRead 20 Sep 2026 · grab.com

Security

Grab says it uses a 24/7 fraud detection engine that monitors activity and declines identified unauthorised transactions.Read 7 Oct 2026 · grab.com

Support

The GrabPay page directs users with questions to the Grab Help Centre.Read 7 Oct 2026 · grab.com

Headquarters

3 Media Close, Singapore 138498Read 28 Sep 2026 · grab.com

Founded

2012Read 28 Sep 2026 · grab.com

Access protection

The wallet is protected by a Grab PIN and supports fingerprint authentication on Android and Face ID on iOS.Read 7 Oct 2026 · grab.com

Annual transfer limit

Transfers to other accounts or e-wallets count toward a S$30,000 annual spending limit, while transfers to the user's own PayNow account do not.Read 15 Oct 2026 · grab.com

API capabilities

SDK functions cover OAuth tokens, charge initialization and completion, status queries, refunds, QR creation, QR payment, cancellation and transaction details.Read 15 Oct 2026 · github.com

Company identity

LinkedIn lists Grab as a public software-development company founded in 2012, headquartered in Singapore, with 5,001–10,000 employees.Read 15 Oct 2026 · linkedin.com

Company news

Grab reported Q2 2026 revenue of $997 million, up 22% year over year, on August 4, 2026.Read 15 Oct 2026 · grab.com

Developer onboarding

Partner integrations require manual setup with GrabPay, credentials, OAuth 2.0 and HMAC request signatures.Read 15 Oct 2026 · developer.grab.com

Documentation limitation

The developer guide says Internet Explorer is unsupported and partner setup requires contacting the GrabPay team.Read 15 Oct 2026 · developer.grab.com

Fund safeguarding

Grab says the GrabPay balance is held in a dedicated customer account with United Overseas Bank (UOB).Read 7 Oct 2026 · grab.com

Funds safeguarding

Grab says wallet balances are held in a dedicated UOB customer account and card data and transactions are end-to-end encrypted.Read 15 Oct 2026 · grab.com

Java requirements

The Java SDK requires JDK 8 or newer, the org.json package and Gradle 7.4 or a downloaded Gradle wrapper.Read 15 Oct 2026 · github.com

Legal entity and ownership

Crunchbase identifies the legal name as Grab Holdings Inc., founded by Anthony Tan and Tan Hooi Ling in 2012, with 31 funding rounds shown.Read 15 Oct 2026 · crunchbase.com

Licence

The merchant SDK repository grants no OSI licence and states GrabTaxi Holdings copyright with use governed by API terms.Read 15 Oct 2026 · github.com

Limit: app and pricing complaints

Independent app analysis aggregates complaints about cancellations, driver professionalism, hidden charges and price increases.Read 15 Oct 2026 · chrome-stats.com

Limit: customer support

Trustpilot reviewers repeatedly report inaccessible or ineffective support, unresolved duplicate charges and difficulty obtaining refunds.Read 15 Oct 2026 · trustpilot.com

Limit: delivery reliability

Google Play reviewers report two-hour waits, missing drivers, cold food and opened or missing packages.Read 15 Oct 2026 · play.google.com

Merchant checkout

Online checkout can use GrabPay with a registered mobile number, while in-store payments use merchant-presented or customer-presented QR codes.Read 15 Oct 2026 · grab.com

Merchant integrations

Official payment instructions name Qoo10, Ezbuy and HipVan as online GrabPay merchants and describe QR acceptance at thousands of stores.Read 15 Oct 2026 · grab.com

Mobile requirements

Grab's help centre states iOS 15 or newer is required from May 2026 and Android 7.0 or newer from September 2026.Read 15 Oct 2026 · help.grab.com

Outage: card payments

Grab reported a September 28, 2024 disruption that temporarily prevented credit-card transactions and wallet top-ups because of a third-party payment-provider problem.Read 15 Oct 2026 · channelnewsasia.com

Payment compliance

Grab says GrabPay is PCI DSS level 1 compliant.Read 7 Oct 2026 · grab.com

Payment methods

Users can top up wallet balance with PayNow, credit or debit cards, online banking and automatic top-up.Read 15 Oct 2026 · help.grab.com

Praise: convenience

G2 reviewers praise upfront payment, employee ride and delivery management, expense tracking and concierge support.Read 15 Oct 2026 · g2.com

Praise: everyday utility

Apple reviewers describe broad grocery choice, promotions, fast undamaged delivery and friendly drivers.Read 15 Oct 2026 · apps.apple.com

Public API

Grab's developer portal documents One-Time Charge, QR, POS, tokenisation and PayLater payment APIs.Read 15 Oct 2026 · developer.grab.com

Rating on Apple App Store Singapore

4.8 out of 5 from 252k ratingsRead 15 Oct 2026 · apps.apple.com

Rating on G2

4.8 out of 5 from 7 reviewsRead 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.4 out of 5 from 4 reviewsRead 15 Oct 2026 · gartner.com

Rating on Google Play

4.8 out of 5 from 16.6M reviewsRead 15 Oct 2026 · play.google.com

Rating on Trustpilot

1.5 out of 5 from 907 reviewsRead 15 Oct 2026 · trustpilot.com

Regulation

GrabPay Wallet is described as licensed e-money and GrabPay is regulated by Singapore's Monetary Authority of Singapore.Read 15 Oct 2026 · grab.com

Rewards

GrabPay Wallet spending can earn up to 0.5% back in GrabRewards points redeemable for rides, food and merchant payments.Read 15 Oct 2026 · grab.com

SDK languages

The official merchant SDK supplies adapters for Go, PHP, Node.js, Python, Java and .NET.Read 15 Oct 2026 · github.com

Security controls

GrabPay describes GrabPIN, biometrics, 3DS, anti-fraud monitoring and PCI DSS Level 1 controls.Read 15 Oct 2026 · grab.com

Supported countries

The Grab app lists availability in Singapore, Indonesia, Malaysia, Thailand, Vietnam, the Philippines, Cambodia and Myanmar.Read 15 Oct 2026 · play.google.com

Top ups

A credit or debit card is not required because users can top up their wallet with PayNow.Read 7 Oct 2026 · grab.com

Transaction history

The app provides instant payment notifications and detailed transaction history.Read 7 Oct 2026 · grab.com

Transfer limits

Transfers have no minimum fee or amount, allow two transfers daily and cap each transaction at S$5,000.Read 15 Oct 2026 · grab.com

Transfers

Verified users with GrabPIN can transfer wallet funds to PayNow recipients, Singapore bank accounts and supported e-wallets including Singtel Dash, LiquidPay, TransferWise and MatchMove.Read 15 Oct 2026 · grab.com

Wallet limits

The Singapore help centre states Basic Wallets can hold SGD 1,000 and Premium Wallets SGD 5,000.Read 15 Oct 2026 · help.grab.com

Where to pay

Users can pay for Grab services, bills and online shopping, and pay in stores by scanning a merchant QR code.Read 7 Oct 2026 · grab.com

Plans and prices

Every GrabPay plan and price →

Where Specifiction places it

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