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Harmony
heyharmony.com
What it is
Harmony records, transcribes, and analyzes meetings and calls, then connects the results with CRM, calendars, tasks, contacts, teams, and Companion. Conversations can be captured through the Companion Bot, desktop recording, uploads, pasted transcripts, telephony integrations, or calendar-driven auto-join when enabled. It creates speaker-labeled transcripts, AI summaries, action items, configurable insights, scorecards, performance data, goals, and searchable meeting history. Action items can be assigned with due dates and reminders. Companion answers questions about meeting and workspace data, drafts follow-up emails, creates tasks, searches the web, uses connected integrations, and runs available skills or agents. Integrations cover CRM, project and task tools, email and calendar, communication and support, productivity, and documents. Google Calendar is the only native calendar integration. Harmony provides a Public API and webhooks. Plans are Basic at $29 USD/month, Pro at $59, Max at $129, and Enterprise at $159, with a 14-day trial.
Spec sheet
- What it does
- Harmony records conversations, transcribes them, structures decisions and commitments, and turns them into follow-up work.Read 20 Oct 2026 · heyharmony.com
- Product
- Harmony records, transcribes, and analyzes meetings and calls, then connects results to CRM, calendar, tasks, contacts, teams, and Companion.Read 7 Oct 2026 · help.heyharmony.com
- Audience
- Harmony identifies sales, customer success and support, product teams, and leaders or managers as users of the platform.Read 7 Oct 2026 · help.heyharmony.com
- API
- Harmony provides a Public API and webhooks for programmatic workspace access and custom workflows.Read 7 Oct 2026 · help.heyharmony.com
- Integrations
- Harmony lists integrations including Salesforce, HubSpot, Gong, Salesloft, Zoom, Google Meet, Microsoft Teams, Webex, Slack, Notion, Zendesk, Intercom, Front, Twilio, RingCentral, Dialpad, Talkdesk, Genesys, and Five9.Read 20 Oct 2026 · heyharmony.com
- Security
- The security page states Harmony has SOC 2 Type I and GDPR status, uses AES-256 at rest and TLS 1.3 in transit, and does not use conversations to train AI.Read 7 Oct 2026 · heyharmony.com
- Support
- The pricing page offers a demo for Enterprise, and the subscription guide says customers should contact support or their account team for plan changes and cancellations.Read 7 Oct 2026 · help.heyharmony.com
- Founded
- Harmony’s press page states that it was founded in 2025 and opened a private beta in September 2025 before a December 2025 launch.Read 20 Oct 2026 · heyharmony.com
- Action items
- Action items and deadlines are extracted automatically and can be sent to project and business tools.Read 20 Oct 2026 · heyharmony.com
- AI Companion
- Companion is Harmony’s assistant product line, with model access, skills, agents, apps, and business protocols.Read 20 Oct 2026 · heyharmony.com
- AI training policy
- Harmony says customer conversations are not used to train its models or third-party models, and third-party AI providers have zero-retention commitments.Read 20 Oct 2026 · heyharmony.com
- API limits
- The Public API enforces a global limit of 1,000 requests per 15 minutes per client IP.Read 20 Oct 2026 · help.heyharmony.com
- Calendar support
- Google Calendar is the only natively supported calendar; there is no native Microsoft Outlook/Microsoft 365 or Apple iCloud calendar integration.Read 7 Oct 2026 · help.heyharmony.com
- Companion
- Companion can answer questions about meeting and workspace data, draft follow-up emails, create tasks, search the web, use connected integrations, and run skills or agents when available.Read 7 Oct 2026 · help.heyharmony.com
- Company size
- LinkedIn lists Harmony as privately held with 51–200 employees.Read 20 Oct 2026 · linkedin.com
- Consent responsibility
- Terms place responsibility for obtaining recording consent and participant notices on the customer.Read 20 Oct 2026 · heyharmony.com
- Data residency limitation
- The privacy policy says customer data is stored in the United States and that EU or EEA storage is not currently offered.Read 20 Oct 2026 · heyharmony.com
- Desktop availability
- Native desktop applications are offered for Windows and macOS; Linux and mobile are not currently distributed as primary public apps.Read 20 Oct 2026 · help.heyharmony.com
- Documentation
- The help center covers setup, meetings, insights, Companion, agents, skills, Studio, integrations, administration, personal settings, and security.Read 20 Oct 2026 · help.heyharmony.com
- Encryption
- The security page specifies AES-256 encryption at rest and TLS 1.3 in transit, with keys managed through Google Cloud KMS.Read 20 Oct 2026 · heyharmony.com
- Feedback
- Feedback provides coaching based on recorded conversations against a shared standard.Read 20 Oct 2026 · heyharmony.com
- Funding record
- Crunchbase describes Harmony as a private seed-stage company headquartered in New York with one seed round and seven investors, but masks the funding amount.Read 20 Oct 2026 · crunchbase.com
- Goals
- Goals lets organizations define desired behaviors and measure conversations against them automatically.Read 20 Oct 2026 · heyharmony.com
- Headquarters statement
- The press page lists the headquarters as “Earth,” while the Irish legal entity is registered in Dublin.Read 20 Oct 2026 · heyharmony.com
- Insights
- Insights lets teams ask questions across conversations and roll the results into dashboards.Read 20 Oct 2026 · heyharmony.com
- Integration breadth
- The recording product says it imports from more than 35 meeting, phone, CRM, and sales platforms.Read 20 Oct 2026 · heyharmony.com
- Legal entities
- Terms identify Harmony Global Inc. in Delaware, Harmony Brasil Ltda. in Brazil, and Harmony Labs Limited in Ireland as contracting entities by customer location.Read 20 Oct 2026 · heyharmony.com
- Limit: asset management
- A Capterra reviewer says asset management is messy and does not allow editing displayed columns.Read 20 Oct 2026 · capterra.com
- Limit: usability and maturity
- G2 reviewers mention awkward navigation, incorrect AI answers, unreliable application filters, limited reporting, and missing or immature knowledge-base functionality.Read 20 Oct 2026 · g2.com
- Limits
- The setup guide says direct sign-up is invite-only and Linux and mobile are not currently distributed as primary public apps.Read 7 Oct 2026 · help.heyharmony.com
- Meeting capture
- Conversations can be captured through the Companion Bot, desktop recording, uploads, pasted transcripts, telephony integrations, and calendar-driven auto-join when enabled.Read 7 Oct 2026 · help.heyharmony.com
- Mobile and extension status
- The download page marks Linux, iOS, Android, and Chrome Extension versions as coming soon.Read 20 Oct 2026 · heyharmony.com
- Models
- The product advertises access to more than 1,800 AI models.Read 20 Oct 2026 · heyharmony.com
- Open-source position
- Harmony’s press page says the company is committed to open source, but the product itself has no published end-user license on the reviewed pages.Read 20 Oct 2026 · heyharmony.com
- Own models
- Self-hosted deployments can connect to customer-owned commercial APIs or self-hosted open models.Read 20 Oct 2026 · heyharmony.com
- Performance
- Performance tracks individuals and teams over time to show improvement and differences in top-performer behavior.Read 20 Oct 2026 · heyharmony.com
- Praise: automation
- G2 reviewers repeatedly praise workflow automation, AI agents, rapid handling of routine tickets, and integrations.Read 20 Oct 2026 · g2.com
- Praise: customization
- GetApp reviewers praise the single ticketing workspace, custom integrations, workflow flexibility, and helpful support.Read 20 Oct 2026 · getapp.com
- Public API
- Harmony provides a Public API authenticated with workspace API keys sent in the X-API-Key header.Read 20 Oct 2026 · help.heyharmony.com
- Public repositories
- The heyharmony GitHub organization exposes public repositories including dx, skills, agents, secure-paste, and design-system; some repositories are marked MIT.Read 20 Oct 2026 · github.com
- Rating on Capterra
- 4.9 out of 5 from 33 reviews.Read 20 Oct 2026 · capterra.com
- Rating on G2
- 4.8 out of 5 from 80 reviews.Read 20 Oct 2026 · g2.com
- Rating on GetApp
- 4.9 out of 5 from 36 reviews.Read 20 Oct 2026 · getapp.com
- Recording
- Audio can enter through meeting bots, desktop capture, phone systems, uploads, text transcripts, APIs, third-party apps, or meeting-room hardware.Read 20 Oct 2026 · heyharmony.com
- Security certifications
- Harmony states that it is GDPR compliant and SOC 2 Type I certified, with ISO 27001 in progress.Read 20 Oct 2026 · heyharmony.com
- Self-hosting
- Enterprise customers can deploy Harmony on-premises, in private cloud, or in air-gapped environments using Docker, Kubernetes, bare metal, or private-cloud infrastructure.Read 20 Oct 2026 · heyharmony.com
- SOC 2 scope
- Harmony’s completed SOC 2 report is Type 1, dated March 15, 2026, and covers Security, Confidentiality, and Availability for Harmony Global Inc.Read 7 Oct 2026 · help.heyharmony.com
- Summaries
- Harmony generates post-meeting summaries covering decisions, open questions, and commitments.Read 20 Oct 2026 · heyharmony.com
- Transcription
- The transcription engine provides speaker labels, automatic language detection, code-switching, translation, and real-time or asynchronous processing across 100-plus languages.Read 20 Oct 2026 · heyharmony.com
- Webhooks
- The help center documents webhooks alongside API access and integrations.Read 20 Oct 2026 · help.heyharmony.com
Plans and prices
Basic $29 a month $29 USD / month Self-recording Unlimited · Companion recording 250 min · Companion credits 2,000 Read 20 Oct 2026 · heyharmony.com
Pro $59 a month $59 USD / month Self-recording Unlimited · Companion recording 400 min · Companion credits 5,000 Read 20 Oct 2026 · heyharmony.com
Max $129 a month $129 USD / month Self-recording Unlimited · Companion recording 1,000 min · Companion credits 8,000 · Data-lake access Read 20 Oct 2026 · heyharmony.com
Enterprise $159 a month $159 USD / month Self-recording Unlimited · Companion recording 1,400 min · Companion credits 10,000 · Data-lake included · Performance included · Feedback coming soon Read 20 Oct 2026 · heyharmony.com
Strong points and limits
Strong points
- Multiple meeting capture methods
- Speaker-labeled transcripts and AI summaries
- Assignable action items with reminders
- Public API and webhooks
- No conversation training for AI
Limits
- No free plan
- Google Calendar is the only native calendar
- Direct sign-up is invite-only
- Linux and mobile lack primary public apps
Who it suits
Harmony is aimed at sales, customer success and support, product teams, and leaders or managers. It fits teams that want meeting records connected to work systems.
Verdict
Harmony links meeting intelligence with follow-up work and connected systems. Plans range from $29 to $159 USD per month, with Companion recording and credit limits varying by plan.
Where Specifiction places it
- Action Item Tracking Software#3 of 269.1
