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SPECIFICTION
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Herald Shield

homeherald.ai

From $500/mo Free trial WebiOSAndroid
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Spec score 8.1 #9 of 31 in HOA Violation Management Software

What it is

Herald Shield helps self-managed homeowners association boards sort resident requests and handle rule violations. Its intake process assigns requests to four types and can ask up to three follow-up questions before sending them to the board. It also accepts architectural review, neighborhood, and maintenance requests. For complaints, the system reads uploaded CC&Rs, bylaws, and rules, then returns a violation, no-violation, or unclear result with cited sections. Boards set escalation steps and fine amounts, choosing automatic fines or administrative review. The ladder tracks prior violations by property address. Board members can approve, change, or override an AI result, and overrides are recorded. The product page says complaint details are visible only to board admins, and complainant identities are not shown to accused residents unless the board chooses to disclose them. Herald Shield is available on web, iOS, and Android, with photo attachments, automated notices, and fine tracking. It is included in Automate without a separate add-on or per-violation fee. The Automate tier is $500 a month and covers up to 1,000 properties; larger communities are priced by inquiry. The service starts at $49/mo and offers a 14-day trial.

Spec sheet

Purpose
Herald Shield triages resident requests, analyzes complaints against community rules, and automates configurable violation escalation.Read 8 Oct 2026 · homeherald.ai
Intended users
HomeHerald describes its product as software for self-managed HOA boards, and says Herald Shield handles violation work so volunteers can focus on decisions requiring human judgment.Read 8 Oct 2026 · homeherald.ai
Trial
Every community can start with a 14-day free trial without a card; adding a card starts a fresh 30-day trial, for up to 44 free days.Read 8 Oct 2026 · homeherald.ai
Security
HomeHerald's privacy policy says data is stored using Google Firebase, encrypted in transit and at rest, and AI features require explicit consent.Read 8 Oct 2026 · homeherald.ai
Privacy
The product page says violation complaints are visible only to board admins and complainant identities are not shared with accused residents unless the board chooses to disclose them.Read 8 Oct 2026 · homeherald.ai
Support
The product page says HomeHerald typically responds to support requests within a few hours.Read 8 Oct 2026 · homeherald.ai
AI service
The privacy policy identifies Google's Gemini as the AI service used for violation analysis and document extraction, and says it does not authorize Google to use data to train AI models.Read 8 Oct 2026 · homeherald.ai
ARC and neighborhood requests
The intake system also handles architectural review and neighborhood or maintenance requests.Read 8 Oct 2026 · homeherald.ai
Board control
The board can approve, adjust, or override each AI verdict, and overrides are recorded in the violation record.Read 8 Oct 2026 · homeherald.ai
Covenant analysis
For complaints, it reads uploaded CC&Rs, bylaws, and rules and returns a violation, no-violation, or unclear verdict with cited sections.Read 8 Oct 2026 · homeherald.ai
Escalation
Boards configure offense steps, fine amounts, and whether fines are applied automatically or sent for admin review.Read 8 Oct 2026 · homeherald.ai
Limits and fees
Herald Shield is included in Automate with no separate add-on or per-violation fee; the published Automate tiers cover up to 1,000 properties, with larger communities priced by inquiry.Read 8 Oct 2026 · homeherald.ai
Repeat violations
The escalation ladder tracks prior violations by property address and links the violation history.Read 8 Oct 2026 · homeherald.ai
Request intake
It classifies requests into four types and can ask up to three clarifying questions before sending them to the board.Read 8 Oct 2026 · homeherald.ai

Plans and prices

Automate $500 a month $500 per month Up to 1,000 properties · Herald Shield included Read 8 Oct 2026 · homeherald.ai

Every Herald Shield plan and price →

Strong points and limits

Strong points

  • Request intake sorts submissions into four types.
  • Complaint verdicts cite sections of uploaded governing documents.
  • Boards can override verdicts, with changes recorded.
  • Includes photo attachments, automated notices, and fine tracking.

Limits

  • No free plan is available.
  • Automate covers up to 1,000 properties before inquiry pricing.
  • Complaint identities may be disclosed if the board chooses.

Who it suits

Herald Shield is aimed at self-managed HOA boards that need to triage resident requests and administer rule enforcement. It may suit volunteer boards that want to keep human approval over AI verdicts and escalation decisions.

Verdict

Herald Shield combines request intake, document-based violation analysis, and configurable escalation. Boards retain the ability to review and change AI results, while the listed Automate tier defines a property limit.

Where Specifiction places it

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