bcs From $0.95/mo · Free plan 9.3 Visit HqO
hqo.com
What it is
HqO’s REX Platform helps commercial real estate operators manage and assess experiences across physical properties. Experience Manager provides a central console for end-user experiences and workflows across properties, while HqO Intelligence analyzes workplace sentiment and engagement, including trends, expectations gaps, and competitive insights. REX is organized into Intelligence, Operations, Leasing, Experience, Tenant, and Vendor suites. Their functions include portfolio analytics, building systems, leasing workflows, tenant events and services, and vendor selection and onboarding. A Marketplace gives customers access to service and amenity partners. Listed integrations include Yardi Bluepoint, Building Engines Prism, Envoy, Density, Google Maps, Mindbody, StripeConnect, and Outlook Calendar. Tenants can access the app on iOS and Android, registering with a work email or their organization’s SSO. Programmatic API and SDK integrations require an Enterprise Development engagement and feasibility assessment. HqO says it is ISO 27001:2022 certified, with a SOC 2 Type II report available upon request, and states that stored data is encrypted with AES-256 and transmitted data with TLS 1.2 or higher. Pricing is on request.
Spec sheet
- Integrations
- HqO’s partner integrations page lists options including Angus Systems, Building Engines Prism, Envoy, MappedIn, Planon, and StripeConnect; it directs customers to their Customer Success Manager to learn more or add partners.Read 5 Oct 2026 · helphub.hqo.com
- Security
- HqO states that it is ISO 27001:2022 certified and has a SOC 2 Type II report available upon request.Read 5 Oct 2026 · hqo.com
- Compliance
- HqO says its solution complies with applicable data protection requirements such as GDPR, CCPA, and PIPEDA.Read 4 Oct 2026 · hqo.com
- Support
- HqO directs customers to their Customer Success Manager to learn about or add partner integrations.Read 4 Oct 2026 · helphub.hqo.com
- Founded
- 2018Read 28 Sep 2026 · hqo.com
- API availability limit
- HqO says programmatic API and SDK integrations require an Enterprise Development engagement and feasibility assessment.Read 4 Oct 2026 · helphub.hqo.com
- Company history
- HqO says Chase Garbarino, Kevin McCarthy, Greg Gomer, and Jared Stenquist founded the company in 2018.Read 5 Oct 2026 · hqo.com
- Company reach
- HqO’s About page reports more than 185 customers, operations in 32 countries, and more than 400 million square feet.Read 5 Oct 2026 · hqo.com
- Custom integrations
- HqO supports programmatic integrations through APIs and SDKs via an Enterprise Development engagement that requires a feasibility assessment.Read 4 Oct 2026 · helphub.hqo.com
- Experience
- The Experience Suite supports tenant events, check-in, paid entry, waitlists, branded content, notifications, announcements, and RSVP tracking.Read 5 Oct 2026 · hqo.com
- Experience analytics
- HqO Intelligence provides sentiment and engagement analytics on workplace experiences, including trends, expectations gaps, and competitive insights.Read 4 Oct 2026 · hqo.com
- Integration limits
- HqO says SAML link-out integrations typically take 2 to 4 weeks to set up and require a setup and maintenance fee.Read 4 Oct 2026 · helphub.hqo.com
- Integration requirements
- Programmatic API and SDK integrations require an Enterprise Development engagement and a feasibility assessment.Read 5 Oct 2026 · helphub.hqo.com
- Intelligence
- The Intelligence Suite includes natural-language portfolio queries, predictive alerts, AI-generated recommendations, analytics dashboards, and portfolio comparisons.Read 5 Oct 2026 · hqo.com
- Intended audience
- HqO describes its platform as serving experience-driven commercial real estate portfolios and their property operators and occupiers.Read 4 Oct 2026 · hqo.com
- Leasing
- The Leasing Suite offers digital property storefronts, tour scheduling, lead capture, CRM pipeline integration, and lease workflows with embedded contract tools.Read 5 Oct 2026 · hqo.com
- Marketplace
- HqO Marketplace gives customers access to a growing directory of services and amenity partners, with integrations for real estate experiences.Read 4 Oct 2026 · hqo.com
- Mobile app
- Tenants can access HqO through apps available on iOS and Android, and first-time users register with a work email or their organization’s SSO.Read 5 Oct 2026 · help.hqo.com
- Mobile platforms
- HqO says tenants access the app on iOS and Android through the Apple App Store and Google Play Store.Read 4 Oct 2026 · help.hqo.com
- Operations
- The Operations Suite unifies building systems including HVAC, lighting, metering, vertical transport, and access control, with support for BACnet, Modbus, MQTT, and open API onboarding.Read 5 Oct 2026 · hqo.com
- Partner integrations
- HqO lists partner integrations including Yardi Bluepoint, Building Engines Prism, Envoy, Density, Google Maps, Mindbody, StripeConnect, and Outlook Calendar.Read 4 Oct 2026 · helphub.hqo.com
- Platform purpose
- HqO’s REX Platform assesses property experience performance and gives operators tools to manage and optimize experiences from one central location.Read 5 Oct 2026 · hqo.com
- Privacy compliance
- HqO says its solution complies with data protection laws and regulations including GDPR, CCPA, and PIPEDA.Read 5 Oct 2026 · hqo.com
- Product suites
- HqO presents REX as a platform with Intelligence, Operations, Leasing, Experience, Tenant, and Vendor suites.Read 5 Oct 2026 · hqo.com
- Property experience management
- Experience Manager lets operators manage end-user experiences and workflows across properties from a single admin console.Read 4 Oct 2026 · hqo.com
- Security certification
- HqO states that it is ISO 27001:2022 certified and has a SOC 2 Type II report available upon request.Read 4 Oct 2026 · hqo.com
- Security practices
- HqO states that stored data is encrypted with AES-256 and transmitted data with TLS 1.2 or higher.Read 4 Oct 2026 · helphub.hqo.com
- Tenant tools
- The Tenant Suite offers branded portals, space discovery and booking, amenity availability, event registration, building services, ticketing, and onboarding workflows.Read 5 Oct 2026 · hqo.com
- Vendor tools
- The Vendor Suite provides a curated vendor directory and workflows for vendor selection, RFPs, onboarding, and integration.Read 5 Oct 2026 · hqo.com
Strong points and limits
Strong points
- Console manages experiences across properties
- Includes sentiment and engagement analytics
- Tenants can use iOS and Android apps
- States ISO 27001:2022 certification
Limits
- Pricing is on request
- API and SDK integrations require Enterprise Development engagement
- SAML link-outs typically take 2 to 4 weeks and incur fees
Who it suits
HqO is aimed at experience-driven commercial real estate portfolios and their operators and occupiers. It may suit organizations seeking tools for property operations, leasing, tenant services, and experience analytics.
Verdict
HqO brings property experience management together with suites for operations, leasing, tenants, and vendors. Organizations considering integrations should note the engagement requirement for APIs and SDKs, while pricing must be requested.
Where Specifiction places it
- Property Management Vendor Management Software#17 of 397.7
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