Hyphen CRM
info.hyphensolutions.com
What it is
Hyphen CRM is a cloud-based customer relationship management system tailored to home builders and their relationships with homebuyers and real-estate agents. It can pull contact information from a builder’s website, then help teams add notes, log calls, send emails, and manage sales and marketing tasks. Activity timelines show dates and steps in new-home sales and marketing processes so teams can track prospects. Campaign management supports newsletters, email communications, and drip campaigns, with templates for personalized messages. Reports show who opens and clicks emails and campaigns, plus traffic, source, and influence information segmented for homebuyers and agents. Hyphen CRM integrates with Hyphen HomeFront Sales and BRIX Sales; its product page also lists lead generation and integration with Hyphen HomeSight visualization software. Hyphen University provides online training videos in real time and on demand. The CRM is available on Android, iOS, and the web. Hyphen Solutions was founded in 1999 and provides software for the residential construction industry. Pricing is on request: the product page invites prospective customers to request a demo and speak with sales.
Spec sheet
- Purpose
- Hyphen CRM is a cloud-based CRM for home builders that brings sales and marketing data together for managing relationships with homebuyers and real estate agents.Read 2 Oct 2026 · info.hyphensolutions.com
- Intended users
- Hyphen describes the CRM as tailored to home builders and designed for workflows involving both homebuyers and real estate agents.Read 2 Oct 2026 · info.hyphensolutions.com
- Integrations
- The product page describes real-time integrations across Hyphen’s software suite, and its FAQ names Hyphen HomeFront Sales and BRIX Sales tools as CRM integrations.Read 2 Oct 2026 · info.hyphensolutions.com
- Support
- Hyphen University provides real-time and on-demand online training videos for the CRM.Read 1 Oct 2026 · info.hyphensolutions.com
- Headquarters
- Dallas, Texas, United StatesRead 28 Sep 2026 · info.hyphensolutions.com
- Founded
- 1999Read 28 Sep 2026 · info.hyphensolutions.com
- Company
- Hyphen Solutions says it was founded in 1999 and provides software for the residential construction industry.Read 2 Oct 2026 · info.hyphensolutions.com
- Analytics
- Reporting shows who opens and clicks emails and campaigns, with traffic, source and influence reports segmented for homebuyers and real-estate agents.Read 1 Oct 2026 · info.hyphensolutions.com
- Campaigns
- Users can create and manage newsletters, email communications, and drip campaigns within the CRM.Read 2 Oct 2026 · info.hyphensolutions.com
- Company scale
- Hyphen Solutions states that more than 126,700 users are supported across its network.Read 1 Oct 2026 · info.hyphensolutions.com
- Email analytics
- Reporting shows who opens and clicks emails and campaigns.Read 2 Oct 2026 · info.hyphensolutions.com
- Email marketing
- Users can create personalized newsletters and communicate with contacts using templates.Read 1 Oct 2026 · info.hyphensolutions.com
- Hosting
- Hyphen CRM is identified as cloud-based.Read 1 Oct 2026 · info.hyphensolutions.com
- Lead capture
- The CRM can automatically pull customer contact information from a builder’s website into the system.Read 2 Oct 2026 · info.hyphensolutions.com
- Pricing and sales
- The page displays a request-a-demo form and says a sales representative will contact the requester; it does not list a CRM price.Read 2 Oct 2026 · info.hyphensolutions.com
- Relationships tracked
- The CRM tracks both broker or real-estate-agent and homebuyer relationships.Read 1 Oct 2026 · info.hyphensolutions.com
- Reporting
- CRM reports include traffic summary, source, source summary, influence, and influence summary, segmented for homebuyers and real estate agents.Read 2 Oct 2026 · info.hyphensolutions.com
- Sales management
- Teams can create notes, send emails, log calls, and manage sales and marketing tasks for buyers and real estate agents from the CRM database.Read 2 Oct 2026 · info.hyphensolutions.com
- Sales workflow
- Activity timelines show sales and marketing steps and dates to help teams track prospects through the buyer journey.Read 2 Oct 2026 · info.hyphensolutions.com
- Security statement
- Hyphen Solutions says its software enables home builders and suppliers to work securely together.Read 1 Oct 2026 · info.hyphensolutions.com
- Support and training
- The FAQ says Hyphen University provides online, real-time and on-demand training videos for learning to use the CRM.Read 2 Oct 2026 · info.hyphensolutions.com
- Target customers
- Hyphen Solutions provides software for home builders, suppliers, manufacturers and trades, while Hyphen CRM is specifically presented for builders.Read 1 Oct 2026 · info.hyphensolutions.com
- Visualization integration
- The product page lists lead generation and integration with Hyphen HomeSight visualization software.Read 1 Oct 2026 · info.hyphensolutions.com
- Workflow view
- A timeline shows dates of activities in new-home sales and marketing processes for tracking prospects.Read 1 Oct 2026 · info.hyphensolutions.com
Plans and prices
Hyphen CRM Priced on request Pricing not listed; request a demo to speak with sales. Read 2 Oct 2026 · info.hyphensolutions.com
Strong points and limits
Strong points
- Captures contact information from a builder’s website
- Tracks sales activity timelines and prospect steps
- Supports newsletters and drip campaigns
- Available on Android, iOS, and the web
Limits
- No public price is listed
- Pricing requires a demo request and sales contact
Who it suits
Hyphen CRM is designed for home builders managing prospects, homebuyers, and real-estate-agent relationships. It may suit builder teams that need sales timelines, campaign tools, and segmented reporting.
Verdict
Hyphen CRM focuses on home-builder sales and marketing workflows, with timelines, campaigns, and engagement reporting. Buyers need to request a demo to discuss pricing.
Where Specifiction places it
- Construction CRM Software#14 of 417.8
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