Best incident.io Alternatives in 2026
Updated
20 tools from IT incident management software ranked against incident.io on the same published basis.
- 1incident.io vs KIX
- 2incident.io vs AlertOps
- 3incident.io vs GLPI
- 4incident.io vs ilert
- 5incident.io vs PagerDuty
- 6incident.io vs xMatters
- 8incident.io vs SIGNL4
- 9incident.io vs Grafana Cloud Application Observability
- 10incident.io vs OpsKnight
- 11incident.io vs Better Stack
- 12incident.io vs iTop
- 13incident.io vs FireHydrant
- 14incident.io vs Freshservice
- 15incident.io vs Rootly
- 16incident.io vs InvGate Service Desk
- 17incident.io vs TeamDynamix DEX
- 18incident.io vs TOPdesk
- 19incident.io vs SysAid
- 20incident.io vs ManageEngine ServiceDesk Plus
- 21incident.io vs BigPanda
incident.io alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | KIX | 7.8 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | AlertOps | 7.7 | Free plan | $8/mo | Android, API, iOS, Web |
| 3 | GLPI | 7.7 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 4 | ilert | 7.7 | Free plan | $39/mo | Android, API, iOS, Web |
| 5 | PagerDuty | 7.7 | Free plan | $233.33/mo | Android, API, iOS, self-hosted, Web |
| 6 | xMatters | 7.7 | Free plan | $15/mo | Android, API, iOS, Web |
| 8 | SIGNL4 | 7.6 | Free plan | $9/mo | Android, API, iOS, Web |
| 9 | Grafana Cloud Application Observability | 7.5 | Free plan | $0.03/mo | Linux, Mac, Web, Windows |
| 10 | OpsKnight | 7.5 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 11 | Better Stack | 7.4 | Free plan | $29/mo | Android, API, iOS, Web |
| 12 | iTop | 7.4 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 13 | FireHydrant | 7.3 | Free plan | $25/mo | API, Web |
| 14 | Freshservice | 7.2 | No | $19/mo | Android, API, iOS, Web |
| 15 | Rootly | 7.2 | No | $20/mo | Android, API, iOS, Web |
| 16 | InvGate Service Desk | 7.0 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 17 | TeamDynamix DEX | 7.0 | No | — | Linux, Mac, Web, Windows |
| 18 | TOPdesk | 7.0 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 19 | SysAid | 6.9 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 20 | ManageEngine ServiceDesk Plus | 6.8 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 21 | BigPanda | 6.4 | No | — | API, Web |
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Questions about incident.io alternatives
What is the best alternative to incident.io?
KIX, number 1 in IT incident management software with a score of 7.8 out of 10. The others here: AlertOps, GLPI, ilert and 16 more.
What is the best free alternative to incident.io?
KIX is the best-ranked alternative with a free plan. 11 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.