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Tech riderRev. 20 Sept 2026

Journey Analytics

Ch 136.5of 33 Customer Journey Analytics Software
  1. 1Runs onAPI, Web
  2. 2Costsfree trial
  3. 3Channel coveragecross-channel
  4. 4Journey mappingYes
  5. 5Identity resolutionYes
  6. 6Data exportYes
6 lines stated Written from the maker's own pages: journeyanalytics.io
Visit site Alternatives
The Journey Analytics homepage

Overview

Journey Analytics is ranked #13 of 33 in customer journey analytics software on Specifiction. It runs on API, Web. A free trial is offered.

Compared on customer journey analytics software

Channel coverage
cross-channeljourneyanalytics.io
Journey mapping
Yesjourneyanalytics.io
Identity resolution
Yesjourneyanalytics.io
Data export
Yesjourneyanalytics.io

Facts

Product
Journey Analytics brings data together to help users understand the journeys of customers, employees, and partners.journeyanalytics.io · 4 Oct 2026
Customer 360
The site describes Customer 360 data applications and a 360-degree view of contacts.journeyanalytics.io · 4 Oct 2026
Contact Dossier
Contact Dossier captures information about contacts including relationship, ease of engagement, attributes, and opportunity potential.journeyanalytics.io · 4 Oct 2026
Analytics features
Listed platform features include contact search, a 360 view of contacts, and a Tableau Web Connector.journeyanalytics.io · 4 Oct 2026
Integrations
The site lists Salesforce, Zoho, and custom integrations, and says it can integrate with cloud applications.journeyanalytics.io · 4 Oct 2026
Data imports
The technical overview lists batch or real-time imports and an unlimited number of data sources.journeyanalytics.io · 4 Oct 2026
API
The API supports data upload and retrieval, and the platform page says API documentation and training are available by request.journeyanalytics.io · 4 Oct 2026
Proof of concept
The company offers a proof of concept or trial version that can turn Excel data into insights, usually at no cost, though advanced use cases may incur a nominal fee.journeyanalytics.io · 4 Oct 2026
Proof of concept timing
The company says it can complete a proof of concept within a week.journeyanalytics.io · 4 Oct 2026
Supported journeys
The site names B2B customer, employee, student, partner, vendor, and high-touch sales journeys as supported or planned examples.journeyanalytics.io · 4 Oct 2026
Target users
The site describes its audience as sole proprietors, small and medium business owners, and executives responsible for business functions in larger organizations.journeyanalytics.io · 4 Oct 2026
Setup and training
The implementation team helps customers set up and learn the system, and can train customer team members to implement it themselves.journeyanalytics.io · 4 Oct 2026
Security
The maker pages reviewed do not state specific security or compliance certifications.journeyanalytics.io · 4 Oct 2026
Cloud analytics
The platform uses cloud technologies to connect data from multiple systems and generate insights.journeyanalytics.io · 5 Oct 2026
Contact features
Listed contact features include contact search and a 360-degree contact view.journeyanalytics.io · 5 Oct 2026
APIs
The APIs support data upload and retrieval, and the platform page says they can push or pull data.journeyanalytics.io · 5 Oct 2026
Salesforce use case
The site says Salesforce integration can track customer or prospect interactions and match data from other sources in real time for use cases such as lead scoring and attribution reports.journeyanalytics.io · 5 Oct 2026
Tableau
The Tableau Web Connector pulls data from Journey Analytics into analytics use cases.journeyanalytics.io · 5 Oct 2026
Implementation and support
The implementation team helps with setup and support, and can train customer team members to implement the platform themselves.journeyanalytics.io · 5 Oct 2026
Demo access
The interactive demo can be accessed using a Google or Microsoft account.journeyanalytics.io · 5 Oct 2026
Contact response
The contact page says the company will get in touch within 24 hours.journeyanalytics.io · 5 Oct 2026
Security and compliance
The opened official pages do not state specific security certifications or compliance standards.journeyanalytics.io · 5 Oct 2026

Best Journey Analytics alternatives

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All accessCh 01 Fullstory Free planFree trialAndroid Free to start7.6 All accessCh 02 Teradata VantageCloud Free planFree trialAPI Free to start7.5 All accessCh 03 Genesys Cloud CX WebWindows from $75/mo7.0 All accessCh 04 Dataroid AndroidAPI 6.9 All accessCh 05 Semrush Free planAPI Free to start6.9 All accessCh 06 Qualtrics Free planAPI from $420/mo6.8

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Sources