Tech riderRev. 9 Oct 2026

Kedeyo Cloud Contact Center

Ch 1076.1of 126 Call Center Software

1Runs onAPI, Web
2Costspaid from ₹999/mo
3Inbound callingYes
4Outbound dialerYes
5IVR builderYes
6Digital channel scopeomnichannel
7Maximum agents2 agents

7 lines stated Written from the maker's own pages: kedeyo.com

Visit site Alternatives

The Kedeyo Cloud Contact Center homepage

Overview

Kedeyo Cloud Contact Center is ranked #107 of 126 in call center software on Specifiction, made by Kedeyo Cloud Contact Center (Mumbai, India). It runs on API, Web. There is no free plan. Paid plans start at ₹999/mo.

Kedeyo Cloud Contact Center plans and pricing

All plans

Starter ₹999/mo Billed ₹11,988 / year 1–4 agents · 2 agents included · 1 virtual number · Unlimited inbound · 80 min/day outbound per agent · Basic IVR · Basic FAQ Voice Bot · 3 months recording · Email support kedeyo.com · 9 Oct 2026

Growth ₹1,999/mo Billed ₹23,988 / year 5–10 agents · 5 agents included · 2 virtual numbers · 100 min/day outbound per agent · Multi-level IVR · Full AI Voice Bot · Advanced dashboard · API access · 6 months recording · Priority support kedeyo.com · 9 Oct 2026

Business ₹2,499/mo Billed ₹29,988 / year 10–25 agents · 10 agents included · 5 virtual numbers · 120 min/day outbound per agent · Advanced IVR · 12 months recording · Campaign calling · Sticky agent · Dedicated account manager kedeyo.com · 9 Oct 2026

Compared on call center software

Free plan: Nokedeyo.com
Inbound calling: Yeskedeyo.com
Outbound dialer: Yeskedeyo.com
IVR builder: Yeskedeyo.com
Digital channel scope: omnichannelkedeyo.com
Maximum agents: 2 agentskedeyo.com

Facts

Purpose: Kedeyo is an AI-powered cloud contact center for Indian sales and support teams, with calls, WhatsApp, SMS, email and web chat handled through a shared agent interface.kedeyo.com · 9 Oct 2026
Voice tools: The platform includes inbound and outbound calling, predictive, progressive and preview dialing, skill and language routing, DND scrubbing, call recording, and supervisor whisper and barge-in tools.kedeyo.com · 9 Oct 2026
AI: Its AI features include real-time transcripts, sentiment analysis, agent assist and automatic quality grading, which the page says are included in every plan.kedeyo.com · 9 Oct 2026
WhatsApp: Kedeyo says it is a Meta WhatsApp Business Solution Provider and supports WhatsApp templates, broadcasts and one-to-one chats in the shared agent screen.kedeyo.com · 9 Oct 2026
Integrations: The feature page describes connecting WhatsApp Business, SMS and email, and supports IMAP/SMTP and SSO/SAML; it also offers API access on Growth and Business plans.kedeyo.com · 9 Oct 2026
Security: The company says data is hosted in AWS Mumbai with disaster recovery in Chennai and does not leave India; its pages also describe encrypted SIP and recordings, key rotation and role-based access.kedeyo.com · 9 Oct 2026
Compliance: Kedeyo describes TRAI DND scrubbing, DPDP consent and retention controls, and RBI/IRDAI-oriented recordings and audit trails; its site identifies ISO 27001 and SOC 2 Type II.kedeyo.com · 9 Oct 2026
Limits: Outbound calling has daily per-agent allowances of 80, 100 or 120 minutes by plan, and additional minutes are listed at ₹0.50–₹0.60 per minute; WhatsApp template messages and SMS are charged at carrier rates.kedeyo.com · 9 Oct 2026
Trial and demo: Kedeyo says it does not offer an open-ended free trial but provides a free 20-minute personalized demo without a credit card.kedeyo.com · 9 Oct 2026
Support: The Help Center says its India-based team responds by email within an hour during business hours and offers phone support Monday through Saturday, 9 AM–9 PM IST, in Hindi and English.kedeyo.com · 9 Oct 2026
Audience: Kedeyo describes the product as built for Indian sales and support teams and showcases use cases across e-commerce, BFSI, healthcare, education, real estate and other industries.kedeyo.com · 9 Oct 2026
Web access: The cloud contact center page says agents log in from a browser.kedeyo.com · 9 Oct 2026