Genesys Cloud CX From $75/mo 9.3 Visit Landis Contact Center
landistechnologies.com
Spec sheet
- Purpose
- Landis Contact Center adds contact-center capabilities to Microsoft Teams calling.Read 7 Oct 2026 · landistechnologies.com
- Intended users
- The product is licensed per contact-center user, with each agent using the contact center requiring a subscription.Read 7 Oct 2026 · landistechnologies.com
- Free plan
- NoRead 23 Sep 2026 · landistechnologies.com
- Trial
- The features page offers a 30-day free trial.Read 7 Oct 2026 · landistechnologies.com
- Paid from
- 75Read 23 Sep 2026 · landistechnologies.com
- Integrations
- The product describes CRM and external-system integrations through call pop, webhooks, Power Platform, and APIs.Read 7 Oct 2026 · landistechnologies.com
- Security
- Landis states it is ISO/IEC 27001:2022 certified and describes the product as GDPR compliant and HIPAA compliant.Read 7 Oct 2026 · landistechnologies.com
- Support
- Support is included with subscriptions, with 24/7 emergency support available.Read 7 Oct 2026 · landistechnologies.com
- Headquarters
- Ephrata, Pennsylvania, USARead 19 Oct 2026 · landistechnologies.com
- Founded
- 1995Read 19 Oct 2026 · landistechnologies.com
- Access controls
- The product supports customizable role-based access and Microsoft Entra ID single sign-on.Read 7 Oct 2026 · landistechnologies.com
- Analytics
- It provides live dashboards and wallboards, historical reports, and scheduled reports for selected metrics.Read 7 Oct 2026 · landistechnologies.com
- Company history
- Landis Technologies says it was founded in 1995 by Matthew Landis in Ephrata, Pennsylvania.Read 7 Oct 2026 · landistechnologies.com
- Compatibility
- The pricing page says the product works with Microsoft Teams Calling Plans, Operator Connect, and Direct Routing.Read 7 Oct 2026 · landistechnologies.com
- Digital channel scope
- omnichannelRead 23 Sep 2026 · landistechnologies.com
- Inbound calling
- YesRead 23 Sep 2026 · landistechnologies.com
- IVR builder
- YesRead 23 Sep 2026 · landistechnologies.com
- Manager tools
- Managers can listen to queue calls, whisper to agents, or join calls using barge-in.Read 7 Oct 2026 · landistechnologies.com
- Outbound dialer
- YesRead 23 Sep 2026 · landistechnologies.com
- Recording
- Call recording is available as an add-on, and recordings are stored by Landis for 90 days by default or can be configured for the customer’s Azure blob storage.Read 7 Oct 2026 · landistechnologies.com
- Routing
- It supports visual IVR flows and queue routing options including skills-based routing.Read 7 Oct 2026 · landistechnologies.com
- Workforce management
- Landis Contact Center integrates with Peopleware for workforce management.Read 7 Oct 2026 · landistechnologies.com
Plans and prices
Landis Contact Center $75 a month Quote for volume discounts. Live dashboards and call monitoring · Historical analytics and reporting · Visual IVR builder · Advanced call queues with skills-based routing · Live manager coaching · Webhooks for external reports and tasks Read 23 Sep 2026 · landistechnologies.com
Landis Contact Center for Microsoft Teams $75 a month monthly per user Per-user subscription · volume discounts by quote · no required setup fees or minimums · call recording add-on costs $5 monthly per user Read 7 Oct 2026 · landistechnologies.com
Where Specifiction places it
- Call Center Software#20 of 1228.6
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