Linear Health Voice AI

Spec sheet

Purpose

The healthcare voice agent answers and places patient calls, understands medical terminology and insurance routing, and completes tasks in the EHR.Read 4 Oct 2026 · linear.health

Security

Linear says it is HIPAA compliant and SOC 2 Type II certified, signs a BAA with every customer, and encrypts stored data with AES-256 and transmitted data with TLS 1.3.Read 4 Oct 2026 · linear.health

Call workflows

It supports inbound scheduling and after-hours calls, plus outbound reminders and patient outreach campaigns.Read 4 Oct 2026 · linear.health

EHR integrations

Linear lists established integrations with athenahealth, eClinicalWorks, NextGen, Greenway Health, Veradigm, and Epic, and says it can scope custom integrations.Read 4 Oct 2026 · linear.health

Human handoff

When a call requires human judgment, the agent escalates it to staff with context.Read 4 Oct 2026 · linear.health

Implementation

The company says most implementations go live in four weeks, with a more detailed plan for complex workflows after scoping.Read 4 Oct 2026 · linear.health

Languages and coverage

The voice agent offers natural conversations in English and Spanish and is described as available 24/7.Read 4 Oct 2026 · linear.health

Notable limits

Linear says it is not the right fit for solo practices or hospital enterprise deployments.Read 4 Oct 2026 · linear.health

Phone compatibility

Linear says the voice agent works alongside any existing phone system.Read 4 Oct 2026 · linear.health

Scheduling

The agent can book, confirm, and reschedule appointments using real-time EHR availability and write the interaction back to the patient record.Read 4 Oct 2026 · linear.health

Plans and prices

Every Linear Health Voice AI plan and price →

Where Specifiction places it

• Customer Service Voicebots#29 of 306.7