LogMeIn Pro

Spec sheet

What it does

LogMeIn Pro provides remote access to a PC or Mac and its applications, files and information from another device.Read 15 Oct 2026 · logmein.com

Platforms

The download center lists LogMeIn Pro desktop apps for Windows and Mac and mobile apps for iOS and Android; browser access is also supported.Read 15 Oct 2026 · logmein.com

Free plan

NoRead 20 Sep 2026 · logmein.com

Trial

The official trial page offers 14 days without requiring a credit card.Read 15 Oct 2026 · logmein.com

Integrations

The vendor's integration directory lists Acronis, Nexthink, ServiceNow, HaloPSA, Agiloft, Autotask, ConnectWise and Freshdesk integrations for Resolve or Rescue; it does not label these as Pro integrations.Read 15 Oct 2026 · logmein.com

Mobile apps

YesRead 20 Sep 2026 · logmein.com

Security

Official product material states 256-bit AES encryption, dual passwords and end-to-end authentication.Read 15 Oct 2026 · logmein.com

Founded

2003Read 28 Sep 2026 · logmein.com

Access mode

bothRead 20 Sep 2026 · logmein.com

Antivirus

LogMeIn Antivirus is powered by Bitdefender and includes real-time protection, firewall, scans, anti-phishing and device control.Read 15 Oct 2026 · logmein.com

Central API authentication

The Central API documentation requires a CompanyID and pre-shared key for every API action, with a paid or trial Central subscription.Read 15 Oct 2026 · lmi-documentation-origin.azurewebsites.net

Company history

LogMeIn was founded in 2003, and Francisco Partners and Evergreen Coast Capital completed its acquisition in August 2020 for an approximately $4.3 billion equity valuation.Read 15 Oct 2026 · globenewswire.com

Documentation depth

The published Central Developer Guide is an 80-page PDF covering authentication, host actions, users, groups and REST endpoints.Read 15 Oct 2026 · developer.goto.com

File transfer

The product supports drag-and-drop transfers between computers without a stated file-size limit.Read 15 Oct 2026 · logmein.com

Licence

The LogMeIn EULA grants a proprietary, nonexclusive license and prohibits redistribution, reverse engineering and derivative works.Read 15 Oct 2026 · chromium.googlesource.com

Limit: billing and cancellation

Trustpilot reviews frequently allege unannounced auto-renewals, refund refusals and cancellation processes requiring difficult phone contact.Read 15 Oct 2026 · trustpilot.com

Limit: documented outage

A status incident record reports a LogMeIn Pro and Central website outage on October 10, 2026 lasting about one hour.Read 15 Oct 2026 · isdown.app

Limit: performance and administration

TrustRadius reviews mention occasional downtime, slow connections, limited file management, unreliable unattended installation and difficult administration for larger teams.Read 15 Oct 2026 · trustradius.com

Limit: price and trial

TechRadar judged LogMeIn Pro expensive, said the lowest tier only covers two computers, and reported slower performance and a reduced seven-day trial at its review date.Read 15 Oct 2026 · techradar.com

Limit: price increases

Capterra reviewers repeatedly cite steep subscription increases, difficult cancellation and renewal-related dissatisfaction.Read 15 Oct 2026 · capterra.com

Maker and headquarters

GoTo Group, Inc. is identified at 333 Summer Street, 5th Floor, Boston, Massachusetts; LogMeIn trademarks remain associated with LogMeIn, Inc.Read 15 Oct 2026 · goto.com

Managed devices

2Read 20 Sep 2026 · logmein.com

Multi-monitor

Remote monitors can be viewed together at their native one-to-one scale.Read 15 Oct 2026 · logmein.com

Network requirement

Remote control requires at least 1.5 Mbit/s at each end, with 2 Mbit/s recommended for Full HD.Read 15 Oct 2026 · lmi-documentation-origin.azurewebsites.net

Praise: enterprise features

TechRadar praised the feature set, remote printing, unlimited users, multi-monitor support, file-size-unrestricted transfers and included storage and security extras.Read 15 Oct 2026 · techradar.com

Praise: reliability and access

TrustRadius reviewers repeatedly describe instant, reliable remote access to desktops and files, including unattended Windows and macOS support.Read 15 Oct 2026 · trustradius.com

Pro API scope

GoTo's EU Data Act document describes the Pro API as limited mainly to user/account management and basic computer details, with JSON responses.Read 15 Oct 2026 · goto.com

Rating on Apple App Store

4.7 out of 5 from 12K ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.4 out of 5 from 176 reviewsRead 15 Oct 2026 · capterra.com

Rating on G2

4.4 out of 5 from 85 reviewsRead 15 Oct 2026 · g2.com

Rating on GetApp

4.4 out of 5 from 176 reviewsRead 15 Oct 2026 · getapp.com

Rating on Google Play

3.4 out of 5 from 12.6K reviewsRead 15 Oct 2026 · play.google.com

Rating on Software Advice

4.4 out of 5 from 176 reviewsRead 15 Oct 2026 · softwareadvice.com

Rating on Trustpilot

2.0 out of 5 from 249 reviewsRead 15 Oct 2026 · trustpilot.com

Rating on TrustRadius

8.9 out of 10 from 126 reviewsRead 15 Oct 2026 · trustradius.com

Remote control

Users can operate a remote computer as though they were sitting in front of it.Read 15 Oct 2026 · logmein.com

Remote printing

Documents on a remote computer can be printed through the user's local printer.Read 15 Oct 2026 · logmein.com

Screen sharing

Screen sharing supports collaboration and remote support, with whiteboard, recording, clipboard synchronization and keyboard locking features listed.Read 15 Oct 2026 · logmein.com

Session recording

YesRead 20 Sep 2026 · logmein.com

Supported platforms

Windows,macOS,iOS,Android,webRead 20 Sep 2026 · logmein.com

System requirements

The documentation lists Windows 7 or newer, Windows Server 2008 R2 or newer and macOS 10.12 or newer, while Linux, Chromebook and Windows RT are unsupported.Read 15 Oct 2026 · lmi-documentation-origin.azurewebsites.net

Unlimited users

Subscriptions allow access to be extended to unlimited users for sharing and collaboration.Read 15 Oct 2026 · logmein.com

Plans and prices

Every LogMeIn Pro plan and price →

Where Specifiction places it

• Remote desktop software#15 of 1359.0
• Work From Home Software#5 of 268.9
• Remote support tools#14 of 478.6