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Mosio

mosio.com

From $42/mo WebAPI
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Spec score 7.7 #20 of 30 in Two-Way SMS Software

Spec sheet

Product
Mosio provides text messaging software for research and health projects to support participant engagement, adherence, and data collection.Read 7 Oct 2026 · mosio.com
Intended users
Mosio names researchers, universities, hospitals, CROs, pharmaceutical and biotech organizations, public health departments, and social researchers among its audiences.Read 7 Oct 2026 · mosio.com
Free plan
NoRead 21 Sep 2026 · mosio.com
Paid from
42Read 21 Sep 2026 · mosio.com
Support
The pricing page lists email ticketing, a searchable knowledge base, video walkthroughs, and training webinars as support resources.Read 7 Oct 2026 · mosio.com
Headquarters
Seattle, Washington, USARead 28 Sep 2026 · mosio.com
Automated messaging
Its Storylines module schedules messages, surveys, and personalized content for study participants.Read 7 Oct 2026 · mosio.com
Compliance caveat
Mosio says using SMS for communications that may contain or request PHI should be reviewed and approved by the customer’s compliance staff.Read 7 Oct 2026 · mosio.com
Geographic limits
The pricing page limits texting numbers and 10DLC registration to the USA and Canada.Read 7 Oct 2026 · mosio.com
Messaging limits
The plans include monthly outbound segment allowances, inbound messages are free, and additional outbound messages are listed at $99 per 5,000.Read 7 Oct 2026 · mosio.com
Other integrations
The site lists APIs for SMS, batch status, carrier lookup, text history, and Storylines, with additional API functions on custom projects.Read 7 Oct 2026 · mosio.com
Participant access
Mosio says its text message surveys are accessible on mobile phones without participants downloading an app.Read 7 Oct 2026 · mosio.com
REDCap integration
The Direct plan supports REDCap survey invitations, alerts, and notifications through one-way text messages.Read 7 Oct 2026 · mosio.com
Security and compliance
Mosio states that it is HIPAA and 21 CFR Part 11 compliant and says organizations needing a BAA, MSA, or security review do so under an RCD License.Read 7 Oct 2026 · mosio.com
Surveys and data
Mosio supports SMS surveys, and survey data can be exported as CSV; the pricing page says it is not automatically exported to REDCap or another system.Read 7 Oct 2026 · mosio.com

Plans and prices

Direct $42 a month 12+ months 1,000 outbound message segments per month · 4 projects · 4 texting numbers · 4 API keys · 4 team logins Read 21 Sep 2026 · mosio.com
Basic $99 a month 12+ months 3,000 outbound message segments per month · 10 projects · 10 texting numbers · 10 API keys · 10 team logins Read 21 Sep 2026 · mosio.com
Plus $199 a month 12+ months 7,500 outbound message segments per month · 30 projects · 30 texting numbers · 30 API keys · 30 team logins Read 21 Sep 2026 · mosio.com
Pharma & Device $1,498 a month USA and Canada only; starting price Custom projects · Custom message volume Read 21 Sep 2026 · mosio.com
Direct (12+ Months) $42 a month 12+ months One-way · for REDCap users only · up to 4 projects · 1,000 outbound segments per month Read 7 Oct 2026 · mosio.com
Direct (Monthly) $49 a month Monthly One-way · for REDCap users only · up to 4 projects · 1,000 outbound segments per month Read 7 Oct 2026 · mosio.com
Basic (12+ Months) $99 a month 12+ months Two-way · up to 10 projects · 3,000 outbound segments per month Read 7 Oct 2026 · mosio.com
Basic (Monthly) $124 a month Monthly Two-way · up to 10 projects · 3,000 outbound segments per month Read 7 Oct 2026 · mosio.com
Plus (12+ Months) $199 a month 12+ months Two-way · up to 30 projects · 7,500 outbound segments per month Read 7 Oct 2026 · mosio.com
Plus (Monthly) $249 a month Monthly Two-way · up to 30 projects · 7,500 outbound segments per month Read 7 Oct 2026 · mosio.com
Pharma & Device (12+ Months) $1,498 a month 12+ months USA & Canada only · cost per study · contact for project details Read 7 Oct 2026 · mosio.com
Pharma & Device (Monthly) $1,498 a month Monthly USA & Canada only · cost per study · contact for project details Read 7 Oct 2026 · mosio.com

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