Tech riderRev. 11 Oct 2026

My Country Mobile Contact Center

Ch 297.6of 126Call Center Software
  1. 1Runs onWeb
  2. 2Costsfree trial
  3. 3Inbound callingYes
  4. 4Outbound dialerYes
  5. 5IVR builderYes
  6. 6Digital channel scopeomnichannel
6 lines stated Written from the maker's own pages: mycountrymobile.com
The My Country Mobile Contact Center homepage

Overview

My Country Mobile Contact Center is ranked #29 of 126 in call center software on Specifiction. It runs on Web. A free trial is offered.

My Country Mobile Contact Center plans and pricing

All plans
Contact Center Advanced AI chat agent · AI live coach · real-time sentiment mycountrymobile.com · 11 Oct 2026
Contact Center Premium Everything in Advanced · more channels · custom data retention mycountrymobile.com · 11 Oct 2026
Contact Center Essentials Core queueing and supervision tools · no AI mycountrymobile.com · 11 Oct 2026
Contact Center Enterprise Progressive dialer · contract pricing · no seat ceiling mycountrymobile.com · 11 Oct 2026

Compared on call center software

Free plan
Nomycountrymobile.com
Inbound calling
Yesmycountrymobile.com
Outbound dialer
Yesmycountrymobile.com
IVR builder
Yesmycountrymobile.com
Digital channel scope
omnichannelmycountrymobile.com

Facts

Purpose
My Country Mobile Contact Center combines omnichannel customer conversations, dialers, AI agent assistance, and sentiment routing in one contact center.mycountrymobile.com · 11 Oct 2026
Channels
Supported channels are voice, SMS, MMS, web chat, Instagram, Facebook, Telegram, WhatsApp, and Twitter/X.mycountrymobile.com · 11 Oct 2026
Routing
A shared skills engine routes conversations across channels using the same agent pool.mycountrymobile.com · 11 Oct 2026
Dialers
Power and predictive dialers are included at the contact center tier, while progressive dialing is available on Enterprise.mycountrymobile.com · 11 Oct 2026
Agent assistance
The AI Receptionist can provide agents with live scripts and next-best-action prompts based on sentiment, intent, and policy.mycountrymobile.com · 11 Oct 2026
Supervision
Supervisors can silently monitor calls, whisper coach agents, and barge into conversations, with actions audit-logged.mycountrymobile.com · 11 Oct 2026
Analytics
Real-time analytics provide queue, agent, and campaign wallboards that refresh by the second.mycountrymobile.com · 11 Oct 2026
Integrations
The maker’s pricing page lists CRM, Microsoft Teams, and Zapier integrations, plus API and webhooks on its Pro plan.mycountrymobile.com · 11 Oct 2026
US compliance
The contact center page says STIR/SHAKEN, robocall mitigation, and 10DLC registration are handled, with government fees passed through at cost.mycountrymobile.com · 11 Oct 2026
Security
The security page lists SOC 2 Type II, PCI-DSS, ISO 27001, TLS 1.3 in transit, and AES-256 at rest.mycountrymobile.com · 11 Oct 2026
Support
The maker says every plan includes 24/7 support and 99.999% uptime.mycountrymobile.com · 11 Oct 2026
Trial
The pricing page offers a 14-day free trial without requiring payment details and says the account becomes read-only after the trial unless converted to a plan.mycountrymobile.com · 11 Oct 2026
Intended users
The maker describes the platform as suited to sales teams, support desks, startups, growing teams, and large contact centers.mycountrymobile.com · 11 Oct 2026
Company
My Country Mobile describes itself as an AI-first cloud communications platform combining business phone and AI contact center products.mycountrymobile.com · 11 Oct 2026

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Where it ranks on Specifiction

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Sources