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MyRouteOnline

myrouteonline.com

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Spec score 9.0 #2 of 39 in Route Planning Software

What it is

MyRouteOnline is web-based route optimization software for arranging driving routes across multiple addresses. A run can contain up to 1,000 addresses, with goals that include minimizing distance, minimizing time, or balancing both. Planners can create multiple routes and set maximum durations or stop counts. Contacts import from Excel, text, CSV, Google Drive and Dropbox. Routes can be sent to TomTom, Garmin, Google Maps, Excel, email or the MyRoute mobile app. The app supports delivery tracking, while tracking reports remain for 30 days. Platforms include web, Android, iOS and an API. Listed integrations are Zapier and TomTom WEBFLEET, plus a REST/JSON API with fees based on consumed address credits and no extra API charge. Plans include 24/7 support. Recurring billing renews every 30 days and can be cancelled at any time.

Spec sheet

What it does
MyRouteOnline is a browser route optimizer for multi-stop delivery, sales and service trips, with routes exportable to navigation tools.Read 15 Oct 2026 · myrouteonline.com
Integrations
Listed integrations include Zapier, TomTom WEBFLEET, Google Drive, Dropbox, Excel and navigation exports.Read 15 Oct 2026 · myrouteonline.com
Privacy
The privacy policy says driver location is collected during app navigation, and tracking data is automatically deleted after up to 30 days.Read 7 Oct 2026 · myrouteonline.com
Support
All plans include 24/7 customer support, according to the pricing page.Read 7 Oct 2026 · myrouteonline.com
Founded
2009Read 28 Sep 2026 · myrouteonline.com
API automation
An automation page documents SOAP/WSDL methods named UploadInputData and DownloadInputData and examples connecting Excel, Salesforce and QuickBooks.Read 15 Oct 2026 · myrouteonline.com
API pricing
The maker says there is no extra API charge; fees are based on consumed address credits.Read 7 Oct 2026 · myrouteonline.com
Company legal name
Crunchbase identifies the private company as MyRouteOnline Inc., founded by Baruch Axelrod and Inbal Axelrod.Read 15 Oct 2026 · crunchbase.com
Company profile
LinkedIn lists MyRouteOnline as privately held, founded in 2009, headquartered in Boston, Massachusetts, with 2–10 employees.Read 15 Oct 2026 · linkedin.com
Conflicting company record
Startup Nation Finder lists MyRouteOnline as founded in September 2010, headquartered in Kiryat Ono, Israel, with 1–10 employees and undisclosed funding.Read 15 Oct 2026 · finder.startupnationcentral.org
Documentation
User Guides, a Knowledge Base and FAQ pages provide written step-by-step instructions covering basic planning, territories, pickup/drop-off routing, tracking and API integration.Read 15 Oct 2026 · myrouteonline.com
Driver operations
The service provides a mobile driver app, live delivery tracking, delivery reports and proof-of-delivery records.Read 15 Oct 2026 · myrouteonline.com
Driver tracking
The MyRoute app supports delivery tracking, and tracking reports are saved for 30 days.Read 7 Oct 2026 · myrouteonline.com
Fleet planning
It supports multiple routes and lets users set maximum route duration or stops when planning them.Read 7 Oct 2026 · myrouteonline.com
Free usage
Unregistered users can plan three addresses, registered users can plan six addresses free, and the registered trial supplies 20 credits without requiring payment.Read 15 Oct 2026 · myrouteonline.com
Import sources
Address lists can be imported from Excel, CSV, plain text, Google Drive and Dropbox.Read 15 Oct 2026 · myrouteonline.com
Imports
Users can import contacts from Excel, text, CSV, Google Drive, and Dropbox.Read 7 Oct 2026 · myrouteonline.com
Licence
The core service is proprietary: terms reserve copyright to MyRouteOnline and prohibit copying, modifying, reselling or exploiting it without permission.Read 15 Oct 2026 · myrouteonline.com
Limit: Capterra users
Capterra review summaries mention imperfect optimization, printing that may add an unwanted sheet and difficulty correcting some addresses.Read 15 Oct 2026 · capterra.com
Limit: G2 users
G2 feedback mentions occasional slowness, inability to define a permanent start or end address, and extra steps when adding a stop.Read 15 Oct 2026 · g2.com
Limit: GetApp users
GetApp complaints include no direct map printing, a delivery-date workaround requiring computer-date changes, occasional neighborhood backtracking and small text.Read 15 Oct 2026 · getapp.com
Limit: Google Play users
Google Play reviews report GPS-unavailable errors, inaccurate or backtracking routes and inability to re-optimize midway through a trip.Read 15 Oct 2026 · play.google.com
Limit: Trustpilot users
One Trustpilot reviewer wanted different service-time settings for each location; the company response pointed to time-window functionality.Read 15 Oct 2026 · trustpilot.com
Limits and refunds
Recurring plans renew every 30 days and can be cancelled at any time; the page offers a refund within seven days subject to stated usage limits.Read 7 Oct 2026 · myrouteonline.com
Location-data retention
The mobile app collects location while navigating, can send it for tracking when enabled, and automatically deletes tracking data after up to 30 days.Read 15 Oct 2026 · myrouteonline.com
Navigation and exports
Routes can be exported to TomTom, Garmin, Google Maps, Excel, email, or the MyRoute mobile app.Read 7 Oct 2026 · myrouteonline.com
Navigation exports
Routes can be sent to MyRoute, Google Maps, Waze, Apple Maps, Garmin and TomTom, or exported to Excel and email.Read 15 Oct 2026 · myrouteonline.com
Notable news: feature packaging
A September 8, 2026 announcement said every Basic-through-Business plan receives the same features and only address-credit quantity differs.Read 15 Oct 2026 · myrouteonline.com
Notable news: proof of delivery
A December 10, 2025 post announced proof-of-delivery capture with photos, notes, signatures and arrival/departure timestamps in the mobile app.Read 15 Oct 2026 · myrouteonline.com
Optimization
The planner offers four optimization goals, including minimizing distance or time and balancing distance and time.Read 7 Oct 2026 · myrouteonline.com
Optimization goals
The planner can minimize distance, minimize time, or balance distance and time, and lets users manually reorder stops.Read 15 Oct 2026 · myrouteonline.com
Praise: Capterra users
Capterra reviewers commonly report easy routing, strong customer support and time savings.Read 15 Oct 2026 · capterra.com
Praise: G2 users
G2 reviewers repeatedly praise ease of use, route accuracy, Excel import and saved routes.Read 15 Oct 2026 · g2.com
Praise: GetApp users
GetApp reviewers cite hours saved, lower fuel use, Excel/CSV imports, saved journeys, mobile notifications and GPS exports.Read 15 Oct 2026 · getapp.com
Praise: Trustpilot users
Trustpilot reviewers repeatedly describe fuel and time savings, easy route planning and responsive support.Read 15 Oct 2026 · trustpilot.com
Privacy practice
The privacy policy says detailed customer information and email contents are not sold or shared without permission.Read 15 Oct 2026 · myrouteonline.com
Public API
The full API accepts addresses and routing goals through REST/JSON and returns an optimized route as JSON; API usage consumes address credits without a separate API fee.Read 15 Oct 2026 · myrouteonline.com
Rating on Apple App Store
4.3 out of 5 from 80 ratings.Read 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.6 out of 5 from 114 reviews.Read 15 Oct 2026 · capterra.com
Rating on G2
4.5 out of 5 from 10 reviews.Read 15 Oct 2026 · g2.com
Rating on GetApp
4.6 out of 5 from 114 reviews.Read 15 Oct 2026 · getapp.com
Rating on Google Play
3.3 out of 5 from 259 reviews.Read 15 Oct 2026 · play.google.com
Rating on Software Advice
4.6 out of 5 from 114 reviews.Read 15 Oct 2026 · softwareadvice.com
Rating on Trustpilot
4.2 out of 5 from 8 reviews.Read 15 Oct 2026 · trustpilot.com
Route capacity
The product page says routes can include up to 1,000 addresses per run.Read 7 Oct 2026 · myrouteonline.com
Scale
The home page says users can optimize up to 1,000 stops and that the service has been used in 127 countries by more than 500,000 people.Read 15 Oct 2026 · myrouteonline.com
SDK availability
The public API pages describe REST, SOAP/WSDL and examples but do not list an official SDK.Read 15 Oct 2026 · myrouteonline.com
Self-hosting
The service is described as web based and hosted with third-party vendors; no self-hosted deployment is offered in the documentation.Read 15 Oct 2026 · myrouteonline.com
System requirements
The planner runs in modern Chrome, Firefox, Safari or Edge browsers on Windows, macOS or Linux and requires an internet connection; there is no desktop installation.Read 15 Oct 2026 · myrouteonline.com
Terms limitation
Terms disclaim guarantees of uninterrupted, secure, error-free or accurate service and warn that directions may omit closures, turn restrictions, vehicle-height rules and other road conditions.Read 15 Oct 2026 · myrouteonline.com
Territories and routing
Features include territory assignment, unlimited routes, maximum route duration or stop limits, route animation, extended multi-day trips, and pickup/drop-off pairing.Read 15 Oct 2026 · myrouteonline.com
Who it serves
The maker describes the tool for delivery, sales, service, and maintenance teams, as well as individual route planners.Read 7 Oct 2026 · myrouteonline.com

Plans and prices

Same-Day credits $9, paid once Unused credits expire 24 hours after purchase 50 Same-Day credits Read 7 Oct 2026 · myrouteonline.com
Same-Day package $9, paid once one-time 50 same-day credits · expire 24 hours after purchase Read 15 Oct 2026 · myrouteonline.com
Basic (recurring) $19 a month recurring every 30 days 50 address credits · all features Read 15 Oct 2026 · myrouteonline.com
BASIC — Recurring Billing $19 a month Recurring Billing; auto-renews every 30 days 50 Address Credits · 1 unique address = 1 credit · same address reusable within 30 days Read 7 Oct 2026 · myrouteonline.com
Basic (pay as you go) $24, paid once one-time 50 address credits · valid 12 months · all features Read 15 Oct 2026 · myrouteonline.com
BASIC — Pay As You Go $24, paid once Pay As You Go; valid for 12 months 50 Address Credits · 1 unique address = 1 credit · same address reusable within 30 days Read 7 Oct 2026 · myrouteonline.com
Classic (recurring) $49 a month recurring every 30 days 500 address credits · all features Read 15 Oct 2026 · myrouteonline.com
CLASSIC — Recurring Billing $49 a month Recurring Billing; auto-renews every 30 days 500 Address Credits · 1 unique address = 1 credit · same address reusable within 30 days Read 7 Oct 2026 · myrouteonline.com
Classic (pay as you go) $69, paid once one-time 500 address credits · valid 12 months · all features Read 15 Oct 2026 · myrouteonline.com
CLASSIC — Pay As You Go $69, paid once Pay As You Go; valid for 12 months 500 Address Credits · 1 unique address = 1 credit · same address reusable within 30 days Read 7 Oct 2026 · myrouteonline.com
Premium (recurring) $99 a month recurring every 30 days 1,200 address credits · all features Read 15 Oct 2026 · myrouteonline.com
PREMIUM — Recurring Billing $99 a month Recurring Billing; auto-renews every 30 days 1200 Address Credits · 1 unique address = 1 credit · same address reusable within 30 days Read 7 Oct 2026 · myrouteonline.com

Every MyRouteOnline plan and price →

Strong points and limits

Strong points

  • Handles up to 1,000 addresses per run
  • Offers four optimization goals
  • Imports Excel, CSV and cloud-drive contacts
  • Exports to major navigation tools
  • Includes delivery tracking and 24/7 support

Limits

  • No free plan
  • Tracking data is deleted after up to 30 days
  • Recurring plans renew every 30 days
  • Address credits govern API and plan usage

Who it suits

MyRouteOnline suits delivery, sales, service and maintenance teams, as well as individual route planners managing address-based driving work.

Verdict

MyRouteOnline covers route planning, fleet constraints, imports, navigation handoff and driver tracking across web and mobile platforms. Its credit-based plans and recurring renewal terms deserve attention before purchase.

Where Specifiction places it

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