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SPECIFICTION
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NextAI Labs Voice Agents

nextailabs.in

WebAPI
Visit nextailabs.in
Spec score 7.1 #20 of 30 in Customer Service Voicebots

Spec sheet

Product
NextAILabs offers voice agents, messaging bots, and support agents on one platform with shared customer context across phone, WhatsApp, web chat, email, and tickets.Read 4 Oct 2026 · nextailabs.in
Deployment
The maker says customers can build agents in a no-code Lab, test them in sandbox calls and chats, and deploy from 100 to 100,000 concurrent conversations.Read 4 Oct 2026 · nextailabs.in
Integrations
Listed integrations include Salesforce, HubSpot, Zoho CRM, LeadSquared, Zendesk, Freshdesk, Intercom, Jira Service, WhatsApp Business API, Exotel, Knowlarity, Twilio, AWS Connect, Shopify, WooCommerce, Slack, REST APIs, and webhooks.Read 4 Oct 2026 · nextailabs.in
Company
The about page says the team is based in India and describes the founders’ experience in India's BFSI and enterprise technology landscape.Read 4 Oct 2026 · nextailabs.in
Industries
The site names BFSI, NBFCs, EdTech, e-commerce, healthcare, real estate, and logistics among the sectors it serves.Read 4 Oct 2026 · nextailabs.in
Knowledge grounding
Agents answer from customer documents, policies, and live systems with cited sources, and escalate when confidence falls below a threshold.Read 4 Oct 2026 · nextailabs.in
Languages
The platform supports 12+ Indian languages, including Hindi, Tamil, Telugu, Kannada, Marathi, Bengali, Gujarati, and Punjabi, with Hinglish code-switching.Read 4 Oct 2026 · nextailabs.in
Notable product scope
The site presents the product as a business customer-experience platform with voice, messaging, and support agents, rather than a general-purpose chatbot.Read 4 Oct 2026 · nextailabs.in
Pricing
Pricing depends on call volume, languages, and integrations, and the maker says most deployments start as a scoped pilot; it invites visitors to book a demo for an ROI estimate.Read 4 Oct 2026 · nextailabs.in
Security and compliance
The site says the platform includes calling-window restrictions, DNC checks, consent management, and DPDP Act readiness; its about page says TRAI, RBI, and DPDP requirements are built in.Read 4 Oct 2026 · nextailabs.in
Support and contact
The contact page lists sales and demo enquiries at +91 81808 92741, says the team typically responds within two hours, and gives weekday and Saturday availability.Read 4 Oct 2026 · nextailabs.in
Support features
Support agents answer from a knowledge base, triage and route tickets, draft replies, and provide a live copilot for human agents.Read 4 Oct 2026 · nextailabs.in
Voice agents
Voice agents make and answer calls, support natural turn-taking and interruptions, and can warm-transfer calls with the transcript attached.Read 4 Oct 2026 · nextailabs.in
WhatsApp and messaging
The maker describes its WhatsApp stack as using the official WhatsApp Business API through Meta-approved BSPs and says it handles template approvals and DLT-registered SMS templates.Read 4 Oct 2026 · nextailabs.in

Plans and prices

Scoped pilot Priced on request Pricing depends on call volume, languages, and required integrations; deployments typically start with a scoped pilot on one use case Read 4 Oct 2026 · nextailabs.in

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