Voiceflow From $81/mo · Free plan 8.7 Visit 
Osewa
osewa.ai
Spec sheet
- Product
- Osewa describes itself as an AI-native omnichannel customer-support platform.Read 11 Oct 2026 · osewa.ai
- Security
- Osewa says it enforces tenant isolation beneath product features and offers audit trails, role-based access, and passkeys.Read 11 Oct 2026 · osewa.ai
- Compliance
- The enterprise page lists SOC 2 Type 1 as in progress and GDPR DPA plus data protection.Read 11 Oct 2026 · osewa.ai
- Support
- Pro includes email support with a 24-hour response, while Enterprise includes Slack Connect support with a four-hour business-hour response and dedicated onboarding.Read 11 Oct 2026 · osewa.ai
- AI actions
- Teams can define AI actions using HTTP endpoints or MCP servers, with human approval by default and per-action opt-in for auto-execution.Read 11 Oct 2026 · osewa.ai
- AI data handling
- Osewa says its AI model providers are configured not to use customer content to train or improve their models.Read 11 Oct 2026 · osewa.ai
- AI support
- Its AI agents triage tickets, search knowledge bases and source code, and draft responses with source references.Read 11 Oct 2026 · osewa.ai
- Channels
- The unified inbox supports email, Slack, Microsoft Teams, a live chat widget, a customer portal, WhatsApp, and Telegram.Read 11 Oct 2026 · osewa.ai
- CRM integrations
- Enterprise includes Salesforce, HubSpot, and Dynamics 365 integrations for automatic customer onboarding.Read 11 Oct 2026 · osewa.ai
- Hosting and residency
- Osewa says it processes and stores personal information in US data centers; Enterprise customers can opt for a dedicated US or EU instance.Read 11 Oct 2026 · osewa.ai
- Limits
- Pro includes 20 AI actions per project, while Enterprise includes unlimited AI actions per project.Read 11 Oct 2026 · osewa.ai
- Ticket operations
- The platform tracks SLA response and resolution times, detects breaches, and supports escalation policies and on-call schedules.Read 11 Oct 2026 · osewa.ai
Plans and prices
Pro $59 a month $59 per agent / month; annual billing available at a 15% discount 2,000 AI credits per agent / month · 20 AI actions per project · unlimited tickets & conversations · read-only seats $19/month Read 11 Oct 2026 · osewa.ai
Enterprise Priced on request Custom annual contract, 10-seat minimum 7,500 AI credits per agent / month · unlimited AI actions per project · read-only seats $39/month · dedicated US or EU instance option Read 11 Oct 2026 · osewa.ai
Where Specifiction places it
- AI Customer Service Agents#18 of 567.8
