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SPECIFICTION
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OurPeople

ourpeople.com

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What it is

OurPeople is a communication platform for frontline and deskless teams, available on Android, iOS, and the web. Employees can start conversations by text or in the app, with replies collected in a shared inbox. Mobile-friendly forms and checklists support tasks, audits, and employee feedback, while a searchable Hub organizes posts, documents, and forms for access on phones, tablets, or desktop computers. Pulse surveys can be sent by text without requiring employees to use the app or log in. Teams can schedule or automate messages, including onboarding notes and milestone announcements. OurPeople says it integrates with more than 75 HRIS platforms; its pricing page names free integrations with ADP, Paycor, and Paychex. HR syncing can update employee records, add new hires, deactivate leavers, and import contact details, job titles, and locations. A 14-day trial is offered, but it ends when included messaging credits run out or 14 days pass, whichever comes first. Trial credits cannot be topped up. Pricing is on request.

Spec sheet

Purpose
OurPeople describes itself as a communication platform for frontline and deskless teams.Read 7 Oct 2026 · ourpeople.com
Security
The app privacy policy says personal information is held in the EEA and protected with technical and organizational measures, including encryption where appropriate.Read 7 Oct 2026 · ourpeople.com
Support
The OurPeople help center provides product support resources, and the app privacy policy directs app-use questions to [email protected].Read 7 Oct 2026 · get.ourpeople.help
Headquarters
Plymouth, United KingdomRead 28 Sep 2026 · ourpeople.com
Automation
Messages can be scheduled or automated, including onboarding messages and milestone announcements.Read 7 Oct 2026 · ourpeople.com
Company base
OurPeople says it was born in Bristol, UK, and now has a remote and hybrid team based in the UK and USA.Read 7 Oct 2026 · ourpeople.com
Data syncing
HR integrations can sync employee records, add new hires, deactivate leavers, and import contact details, job titles, and locations.Read 7 Oct 2026 · ourpeople.com
Feedback
Pulse surveys can be sent by text without requiring employees to use an app or log in.Read 7 Oct 2026 · ourpeople.com
Forms
The platform supports mobile-friendly forms and checklists for tasks, audits, and employee feedback.Read 7 Oct 2026 · ourpeople.com
HR integrations
The pricing page says OurPeople integrates with 75+ HRIS platforms and lists free integrations with ADP, Paycor, and Paychex.Read 7 Oct 2026 · ourpeople.com
Hub
Its searchable Hub organizes posts, documents, and forms and is accessible by mobile, tablet, or desktop.Read 7 Oct 2026 · ourpeople.com
Integration options
The developer documentation describes CSV integration and says it also integrates with ADP, Paychex, and CIPHR.Read 7 Oct 2026 · developer.ourpeople.com
Messaging
Employees can start conversations by text or in the app, with replies routed to a shared inbox.Read 7 Oct 2026 · ourpeople.com
Trial limits
The 14-day trial ends when its included messaging credits run out or 14 days pass, whichever comes first; trial credits cannot be topped up.Read 7 Oct 2026 · ourpeople.com

Plans and prices

Business Priced on request Speak to Sales 10,000 texts included · unlimited rule-based automations · includes two-way messaging, employee helpdesk, and multi-language support Read 7 Oct 2026 · ourpeople.com
Starter Priced on request Speak to Sales 5,000 texts included · English only · up to one rule-based automation · no two-way messaging or employee helpdesk Read 7 Oct 2026 · ourpeople.com

Every OurPeople plan and price →

Strong points and limits

Strong points

  • Text and in-app replies feed a shared inbox.
  • Searchable Hub organizes posts, documents, and forms.
  • Pulse surveys do not require app use or login.
  • HR integrations can sync employee records and details.

Limits

  • No free plan; pricing is on request.
  • Trial ends at 14 days or when credits run out.
  • Trial messaging credits cannot be topped up.
  • Starter is English only and lacks two-way messaging.

Who it suits

OurPeople is suited to organizations communicating with frontline or deskless employees across mobile and web. Its forms, surveys, messaging, and HR syncing may be useful to teams coordinating tasks and employee updates.

Verdict

OurPeople brings employee messaging, forms, surveys, and HR syncing into a platform built for frontline teams. Check the trial credit limit and plan differences before deciding whether it fits your communication needs.

Where Specifiction places it

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