Planfy

Spec sheet

What it does

Planfy is a web platform for businesses to manage appointments and accept online bookings.Read 19 Oct 2026 · planfy.com

Product

Planfy provides businesses with online booking, appointment calendar, SMS reminders, marketing tools, customer recalls, tailored mobile apps, and forms.Read 9 Oct 2026 · planfy.com

Integrations

Planfy offers optional Google Calendar syncing for appointment data.Read 9 Oct 2026 · planfy.com

Support

Planfy lists live chat support on Solo, phone support on Team, and direct developer support on Ultimate.Read 9 Oct 2026 · planfy.com

License

The reviewed official pages do not state an open-source license.Read 19 Oct 2026 · planfy.com

Founded

LinkedIn lists the related Planify company as founded in 2012.Read 19 Oct 2026 · linkedin.com

API status

Planfy states that its official developer API is still in development and invites requirements by email.Read 19 Oct 2026 · planfy.com

Apple app capabilities

The iPhone listing describes a booking page, service schedules, advance-payment approval and Telegram notifications.Read 19 Oct 2026 · apps.apple.com

Apple App Store rating

5.0 out of 5 from 2 ratingsRead 19 Oct 2026 · apps.apple.com

Appointment calendar

Each staff member can have an individual calendar, with appointments added by selecting service, staff and time.Read 19 Oct 2026 · planfy.com

Booking channels

Businesses can accept bookings through their website, Facebook, Instagram, and Twitter.Read 9 Oct 2026 · planfy.com

Capterra pricing status

Capterra lists pricing as quote-based and says a free trial is unavailable.Read 19 Oct 2026 · capterra.com

Company headquarters

LinkedIn lists Helsinki as the headquarters and Erottajankatu 9 B, Helsinki 00130 as the primary location.Read 19 Oct 2026 · linkedin.com

Company size

LinkedIn lists the related Planify company as privately held with 2–10 employees.Read 19 Oct 2026 · linkedin.com

Current status

The public status page reports all systems operational and 100.0% uptime over the displayed 90-day period.Read 19 Oct 2026 · planfy.statuspage.io

Custom forms

Advanced forms can store customer and appointment data and upload files such as scans or prescriptions.Read 19 Oct 2026 · planfy.com

Customer recalls

Businesses can send recall messages by email, SMS, and letter, and track campaign conversions.Read 9 Oct 2026 · planfy.com

Data storage

The privacy policy lists DigitalOcean servers in London and Amazon AWS in Ireland, and says data may also be stored with third-party providers outside the EEA.Read 9 Oct 2026 · planfy.com

Documentation

The official guide library covers company setup, calendars, appointments, payments, booking policies, Facebook/Instagram bookings and Google Calendar.Read 19 Oct 2026 · planfy.com

Forms

Advanced forms can store customer and appointment data and accept uploaded files such as scans and prescriptions.Read 9 Oct 2026 · planfy.com

Google Calendar integration

Two-way Google Calendar synchronization anonymizes events imported from Google and normally takes 5–10 minutes.Read 19 Oct 2026 · planfy.com

Industries

The documentation names hair salons, opticians, photographers and pet groomers as example users.Read 19 Oct 2026 · planfy.com

Languages

Planfy says its system has been translated into more than 24 languages.Read 19 Oct 2026 · planfy.com

Limit: API availability

A public official API is not yet available because Planfy describes it as in development.Read 19 Oct 2026 · planfy.com

Limit: booking caps

Solo and Team plans cap online bookings at 250 and 1,500 respectively; only Ultimate is unlimited.Read 19 Oct 2026 · planfy.com

Limit: calendar caps

Staff calendars are limited to 1 on Solo, 10 on Team and 50 on Ultimate.Read 19 Oct 2026 · planfy.com

Limit: support complaints

A Trustpilot reviewer complained that email, chat and phone support did not respond and reported login and Cloudflare access problems.Read 19 Oct 2026 · uk.trustpilot.com

Mobile offering

The Ultimate plan includes a tailored mobile progressive web app, while the site says the service works on computers, tablets and phones.Read 19 Oct 2026 · planfy.com

Multichannel booking

Businesses can accept bookings through their website, Facebook, Instagram and Twitter.Read 19 Oct 2026 · planfy.com

Payments

Planfy integrates with Stripe and supports no deposit, full payment, fixed deposits or percentage deposits.Read 19 Oct 2026 · planfy.com

Praise: basic operation

A Trustpilot reviewer said the system works and looks nice when accessible.Read 19 Oct 2026 · uk.trustpilot.com

Pricing limits

Monthly SMS credits are included by plan, with top-ups listed at 0.07 USD per SMS credit on the USD pricing page.Read 9 Oct 2026 · planfy.com

Pricing policy

Planfy says it charges no commission per booking and allows upgrades, downgrades or cancellation without long contracts.Read 19 Oct 2026 · planfy.com

QR booking

Planfy supplies QR codes that open real-time availability for booking after business hours.Read 19 Oct 2026 · planfy.com

Rating on Capterra

0.0 out of 5 from 0 reviewsRead 19 Oct 2026 · capterra.com

Rating on Trustpilot

3.6 out of 5 from 2 reviewsRead 19 Oct 2026 · uk.trustpilot.com

Recalls

Recall campaigns can use email, SMS and letters and track campaign conversion.Read 19 Oct 2026 · planfy.com

Reminders

Booking policies can send customer reminders by SMS or email at a configured number of hours before appointments.Read 19 Oct 2026 · planfy.com

Scheduling

Customers can book around the clock using real-time staff availability, and businesses can manage staff schedules, services, and availability.Read 9 Oct 2026 · planfy.com

Security and privacy

Planfy's privacy policy says it does not directly store card details and uses Stripe for payment processing.Read 9 Oct 2026 · planfy.com

Self-hosting

The reviewed official pages describe a hosted web service and provide no self-hosting option.Read 19 Oct 2026 · planfy.com

SMS overage

Extra SMS credits are priced at £0.05 per credit after the monthly allowance.Read 19 Oct 2026 · planfy.com

Software Advice review status

Software Advice lists Planfy with no user reviews and pricing available on request.Read 19 Oct 2026 · softwareadvice.com

Staff scheduling

Staff records support individual working hours, breaks, service eligibility, prices and portal access.Read 19 Oct 2026 · planfy.com

Support tiers

Solo includes live-chat support, Team adds phone support, and Ultimate adds direct developer support.Read 19 Oct 2026 · planfy.com

Trial and contracts

Planfy advertises a free trial without requiring card details and says customers can upgrade, downgrade, or cancel at any time through the Business Portal.Read 9 Oct 2026 · planfy.com

Video calls

Customers can schedule video call consultations based on real-time availability.Read 9 Oct 2026 · planfy.com

Video consultations

The service offers built-in video-call bookings based on staff availability.Read 19 Oct 2026 · planfy.com

Website widgets

Popup, inline, dedicated widget-page and profile-page booking integrations are documented.Read 19 Oct 2026 · planfy.com

Plans and prices

Every Planfy plan and price →

Where Specifiction places it

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