Pleasepoint DM

Spec sheet

Purpose

Pleasepoint DM predicts customer lifetime value, churn risk, purchase timing, next purchases and pricing to support customer decisions.Read 10 Oct 2026 · pleasepoint.com

Intended users

The platform is presented for companies using CRM, ecommerce and customer communication systems that want to predict behavior and personalize customer interactions.Read 10 Oct 2026 · pleasepoint.com

Integrations

Listed integrations include PrestaShop, Shopify, VTEX, Magento, WooCommerce, Salesforce, HubSpot, Brevo, Mailchimp, Klaviyo, Sendy, ActiveCampaign, Microsoft Dynamics 365 and Zoho.Read 10 Oct 2026 · pleasepoint.com

Privacy

The company privacy policy says website personal data is processed under GDPR and Spanish data protection law, and that hosting provider servers are located in the EU.Read 10 Oct 2026 · pleasepoint.com

Headquarters

Barcelona, SpainRead 28 Sep 2026 · pleasepoint.com

AI agents

Its agents can assist with shopping, customer service, orders and issues using customer profiles and recommendations.Read 10 Oct 2026 · pleasepoint.com

Buying limitation

Pleasepoint says the platform is not self-service and that someone on its team remains accountable for the result.Read 10 Oct 2026 · pleasepoint.com

Commitment

The page says customers can start with one use case, are billed monthly, and can cancel with 30 days’ notice.Read 9 Oct 2026 · pleasepoint-web.svc-pre.pleasepoint.com

Continuous learning

The maker says its models improve with each customer interaction.Read 9 Oct 2026 · pleasepoint-web.svc-pre.pleasepoint.com

Customer profiles

The platform combines data from ERP, CRM, ecommerce and documents into a single profile for each customer.Read 10 Oct 2026 · pleasepoint.com

Data formats and APIs

The page lists sFTP, CSV, XLS, JSON and XML inputs, plus REST, GraphQL and webhooks.Read 9 Oct 2026 · pleasepoint-web.svc-pre.pleasepoint.com

Data migration

The platform reads from existing systems and writes back to them, and the company says customers do not need to migrate data or change tools.Read 10 Oct 2026 · pleasepoint.com

Hosting

The maker describes a self-hosted option that keeps data on-premises and a cloud version with region selection for the US, EU and APAC.Read 9 Oct 2026 · pleasepoint-web.svc-pre.pleasepoint.com

Integration methods

PrestaShop and Shopify use native modules; other integrations use a REST API and JavaScript SDK, with stated response times under 100 ms.Read 10 Oct 2026 · pleasepoint.com

Model ownership

Pleasepoint says its predictive models and recommendation networks are its own and trained on customer data, while generative tasks use models available on the market.Read 10 Oct 2026 · pleasepoint.com

Predictive models

Its models learn from customer history, recalculate automatically and write predictions back to customer records.Read 10 Oct 2026 · pleasepoint.com

Pricing model

The maker says cloud pricing is based on predictions per month and data volume, while self-hosted pricing is an annual license by company size; it gives no price amount on this page.Read 9 Oct 2026 · pleasepoint-web.svc-pre.pleasepoint.com

Promotions

The platform segments customers by purchase cycle and behavior to tailor promotions and avoid discounting customers expected to buy anyway.Read 10 Oct 2026 · pleasepoint.com

Recommendations

Recommendation networks use purchasing behavior to personalize products and rankings in stores, apps, newsletters and automated messages.Read 10 Oct 2026 · pleasepoint.com

Security and compliance

The maker says its cloud version runs on AWS and is SOC 2 and GDPR compliant, with encryption at rest and in transit, role-based access control and audit logs.Read 9 Oct 2026 · pleasepoint-web.svc-pre.pleasepoint.com

Security validation

Pleasepoint identifies itself as an AWS technology partner and displays AWS Qualified Software and AWS Retail Competency credentials on its platform page.Read 10 Oct 2026 · pleasepoint.com

Setup

The DM page describes a seven-day implementation process.Read 9 Oct 2026 · pleasepoint-web.svc-pre.pleasepoint.com

Where Specifiction places it

• Customer Lifetime Value Software#32 of 377.1